Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I'm working as graphic designer in 18 years, and have been operating graphic and web design studio in Australia since 2008. Many years working experience give me strong technique skill, and maintain good relationship with my clients.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I have several customers still with me since I start my business, I really appreciate their loyalty and cooperations. I hope my service will help more and more businesses.

Question 3

What do you like most about your job?

Accepted Answer

I always do my best to meet customers need. Most time I spend more time than I predict. It makes me work harder, but worth it when I get positive feed back from my clients.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers would like to ask fees and also some interest of project they are looking for. I also very patient to answer all the question they ask, no matter whether they will choose me or not.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We service clients Australia wide and we provide business with conceptual and strategic design services for small business need. All our websites are built on an easy to use content management system which gives you the freedom to add and edit the content of your website 24 hours every day. We offer

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For web design, we need to know what's kind of website the clients looking for. What's the functionalities they need. For graphic design, we need to know the style the clients preferred.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Logo Design and Stationery Orders require 50% deposit before Cybersky will proceed with any design works.  Website design Orders require 35% deposit before Cybersky will proceed with any design works.  Extra change for the design $60/hr.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If customers come from Oneflare, I will give them 20% off. Clients can get my regular price from http://www.cybersky.com.au/index.php/pricing, please check there.

Question 9

How do you normally charge for your service?

Accepted Answer

Charge per project or per hour, hour rate is $60/hr. Pay by cash, bank transfer, deposit, check, Paypal. No hiding fee, no extra charge after finish project if no maintenance required.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

e-commerce website design and development, website design, Logo Design, brochure design, flyer design, menu design. Display design, display ad design, Online marketing, SEO

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Diploma of Printing and Graphic Arts (Multimedia) Small business management as a self-employed trader in the last six years, producing a wide range of websites and graphic design products. Seven years of extensive experience in desktop publishing and graphic design in printing companies.

Cybersky Multimedia

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