Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability. Video production is not such much a business that guarantees are useful but we will work at every stage to ensure that you are happy with what we have done.

Question 2

What do you like most about your job?

Accepted Answer

The best thing about our job is getting to know people, digging into what they really need and creating that product for them.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask to see examples of what they have done before. Many people will say that they can do something but in video production the proof is always in seeing what quality work they do.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

The principal of Cutout Communications is Paul Kolsky, an award winning cinematographer with over 25 years experience who is trusted to film television commercials, broadcast television and corporate productions large and small. He has filmed presidents, prime ministers and leaders of industry.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what exactly needs filming, the duration, the place, the day and also what the final product will be, how long it will be and in what form (i.e. DVD, web video).

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

It helps to have a clear idea of what you would like. Any links to other videos of a similar type are handy. It also helps to minimise locations - every location change takes time that could be spent filming.

Question 7

What makes your pricing competitive?

Accepted Answer

We have the best equipment in house so we can turn up with a large range of camera, lighting and sound equipment without having additional hire costs.

Question 8

How do you normally charge for your service?

Accepted Answer

Video production has many variables - duration, shoot locations editing, titles, graphics and so on. The best way we can give an indication of costs is for you to contact us.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Paul brings top end equipment capable of cinematic pictures and 4K production. He specialises in lighting beautiful pictures and in particular lighting that complements people's faces.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Paul has an honours degree in Media followed by a Diploma from the Australian Film Television and Radio School. He has followed this with 25 years experience. Paul is a member of the Australian Cinematographers Society.

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