Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and all our work is fully guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started roofing through my cousins.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We like the wow factor we get a lot of customers Saying that they didn't think there roof would look So good looks like a brand new roof .

Question 4

What do you like most about your job?

Accepted Answer

I love my job and get great satisfaction when I have  Completed a roof stand back and look at it to see a fantastic result.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have they been in business Are they a registered company pty ltd Make sure they provide there business address And that they can provide a landline number is always best. Make sure they are fully insured and have public liability insurance Ask for proof of this.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Does any one need to be home while roofing works is in progress.Answer is No nobody needs to Be home all we need is access to power and water. We often get asked about payment.All we ask for is payment on completion once you are totally satisfied  With roofing works.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

20 years experience in the roofing industries . Then there's you the customer if your not happy then We're not happy.We want you to be completely satisfied With the works carried out.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

All that's needed is a brief description of what's wrong with roof. Then we call out and have a look and provide a free quote.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer all one flare customers with a 15% discount.

Question 10

What makes your pricing competitive?

Accepted Answer

We always offer the best possible prices for the best quality work.

Question 11

How do you normally charge for your service?

Accepted Answer

We need to have a look at the roof and  then provide  a free quote for the works required.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in cement tile and terracotta roof restorations. We also specialise in steep pitch and complicated roofing. No job is to big or to small.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified roof tilers and roof restorers. Who better to do the job.

Custom Roof Restoration Pty Ltd

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