Crusader National

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (930)

• Narissa E

  NEW

  Google review

  09 Dec 2024

  We had Adam and Nick move all our belongings today and the guys were absolutely amazing. Very professional, helpful and helped make the move stress free. Will use them again
• Roxanne F

  NEW

  Google review

  28 Nov 2024

  Very unprofessional. Do not use this company under any circumstance. I used them a year ago to move offices and the damage they caused is terrible. I shouldn't have paid them until they repaired what they broke but you live & learn. I still cringe at the experience a year later. They run a very disfunctional operation. Edit as I cannot reply to the below response. Agwest Machinery. I will not remove this review because it is 100% true. I'll remove the review once you fix all our funiture you damaged.
  Crusader National

  replied

  28 Nov 2024

  Hi Roxanne. I cannot see a booking or any correspondence in our emails under your name, perhaps you have the wrong business. If this is the case please remove your review asap to stop any further damage to our reputation. Many thanks
• Louisa C

  Google review

  05 Nov 2024

  I would thanks to Hayden ,hus bos and his team,who all very helpfull and understood my situation very well. Hayden patient and try helped maximum, the removal team from both places very cooperative,friendly and easy to deal. I haven't open my boxes all, but some did. I'm confident they were doing good job and do the best Thank you so much Hayden and your boys ! Definitely will engage their service again in the future
  Crusader National

  replied

  28 Nov 2024

  Thanks for a great review Louisa!
• Dave E

  Google review

  03 Nov 2024

  We did not have the smoothest of moves due in part to our own naivety on required cubic meters required to account for all our items. We also did not realize that even though we booked and quoted with Kent it would be subcontracted out; in this case to Crusader removals. Kent quoted based on our walkthrough but was way under volume. We ended up needing far more space than was allowed for by Kent, however Crusader ended up making 3 separate trips to make sure we ended up with all our items moved. Ray, Bruce and Callum were the drivers we dealt with on each respective trip, all were fantastic guys and made what was an otherwise stressful time as straightforward as they could. We were not able to be there for the final delivery and there was a problem with the truck that ended with some diesel spilt on the end of the driveway. I was actually shocked that the driver not only let us know rather than taking off and denying responsibility, but cleaned up as well as he could, sent photos and engaged a clean up crew to come and finish off. The level of accountability was extremely impressive. I can't say every part of the experience with Crusader was fantastic, but doing this really put them in 5 star category in my book.
  Crusader National

  replied

  28 Nov 2024

  Dave, thank you so much for this review. We appreciate the honest feedback and even though everything was not perfect (we all make mistakes), we certainly believe in taking accountability and fixing any issues asap. Thanks again
• Adam Y

  Google review

  23 Oct 2024

  The best removals around
  Crusader National

  replied

  28 Nov 2024

  Thanks Adam, much appreciated!

Frequently asked questions

• Why should a customer hire you over another service provider?

  We understand that relocating your home or office can be a stressful time and we want to take the stress from you and make it as smooth a process as possible. Whatever requirements you may need, rest assured with a large fleet of trucks operating out of our Malaga Depot there is no challenge Crusaders can't overcome!

• What are the typical things that you need to know before you can provide a quote to a customer?

  For a fixed price - A detailed inventory list of everything you wish to move, if prepacking is required and if there is any access restrictions For a hourly rate - Rough inventory, size of the house, if there is any bulky furniture

Unique selling points

• We are proudly an AFRA (Australia Furniture Removalist Association) accredited