Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we will stand over our work , its very simple with spray foam insulation , its either done right or wrong . understanding the equipment is the key to success in the spray foam insulation business,  and yes we are insured

Question 2

How did you decide to get into your line of work?

Accepted Answer

electrician by trade , went to 6 european countries to investigate these products and , made my investment in training and equipment and having a customer relationship helps , JOB SATISFACTION !!!!!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A CUSTOMER wanting to insulate his 40ft container and he had all his battons installed , gave him a price ,he decided to go with fiberglass instead, and within 3-4 months called me up and apologised for not getting me to do the job in the first place,  with the fiberglass , it strated getting mould and smelling his conatiner, it cost him so much , had to strip out the gyprock and then spray foam it and re-install new gyprock

Question 4

What do you like most about your job?

Accepted Answer

what I like about  my job is the customer satisfaction, knowing the job is done properly. and getting paid ,most customer pass the word aound to their  friends who are thiking of building

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

experience and knowledge within the industry is so important

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

they usually want a high  R value , which is great but with spray foam you are also getting Air tigthness and structural stength, standard homes with standard insulation will loose at least 35% from their roof alone ,

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

, i stand over all my jobs, customer satisfaction is so important.  its like the carpenters expression ,*** cut once ,measure twice*** with spray foam insulation , experience and a good understanding of the job at hand is vital

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Green Technology , its the way of the future,with spray foam insulation , it can get into those places that ordinary insulation cannot get into, achieving airthightness and completing the building seal. High R values,  stops condensation,  Improves structural strength

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

acessability is important , working with the supervisor and if the need to work on in the evening or weekends , good comunications are vital  at all times , understanding the customers needs

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

when people buy a house , 3 things to look at is  location -- location --location . when they build , my advise is : insulation - insulation - insulation

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

job satisfaction , homes will get a higher energy rating , it is aservice that all builders will benefit from , rising their standards

Question 12

What makes your pricing competitive?

Accepted Answer

with our rising costs in running a household or commerical building ,  with spray foam insulation we can ,massively reduce the size of the Air con units for starters , massive savings on electric bills. rodents and birds will not nest in our product We are selling an  Air Tigth system

Question 13

How do you normally charge for your service?

Accepted Answer

rates vary , with different thickness of spray foam and what they want  to achieve with architect or builder . long term spray foam wiil out last  all convential insulations , the shrikage is less than 1%

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

our slogan is :    IF YOU BUILD IT -- WE WILL SPRAY IT --- WE cover all aspects and solutions in the construction business. As long as the surface is dry and clean we can spray onto virtually anything , even crumbing walls

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have done all my Training in Houston Texas and iam a certified advancved polyurea applicator, and approved  by the PDA which is Polyuea development Association (world wide approval ) I am also approved by sucj companies in australia: Australian urethane Era polymers Pacific urethane Rhino linings  LineX Prokol Austalia

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