Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All businesses are required by law to be insured as I am with a cover of up to 5000000. This is a pretty standard coverage and any one without this minimum should not be in this type of business as the obviously are making poor decisions at the client's risk to save a few dollars.

Question 2

What do you like most about your job?

Accepted Answer

I like to admire my finished jobs, I am proud of what I can turn things into from old and ugly to modern and nice.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What level of quality can you provide for the price. Not how cheap can you do it as this will lead to a dodgy job that will likely cost more in future to repair.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long and how much are the most common questions. Best is to google it. Example Google how much does a bathroom renovation cost. Answer 15000 to 25000. Any quotation below 15 000 should be a bit of a red flag. Any higher and you ask what extras am I getting.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am very passionate about finishing jobs with a good vibe, happy client. I believe in living and working with good people and keeping a positive atmosphere all the time. Happy clients, happy staff, happy life. Do good things and good things come back to you.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Attention to detail. Job done correctly, not rushed. Job s done on time within schedule. No need for any other tradesman. Everything included in one price from demolition to final finish painting.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Usually a site inspection is required for an accurate quote. Simple jobs may be quoted from photos, plans or video call. (skype, face time etc.)

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Empty the rooms to be worked in. Generally an empty space will get a lower quotation as removal and re-positioning of fixtures/furniture and covering things to protect from dust etc. takes time which costs money

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I do not do specials. My work speaks for it self. I do work and get paid, just like you. Offering specials would only be needed for companies that don't have enough work, which also raises the question....why?

Question 10

What makes your pricing competitive?

Accepted Answer

My pricing is competitive when compared to professional companies like my own. I can not compete with cheap inexperienced businesses that cut corners, rush jobs and generally do a bad job. It takes time, the right materials and processes to get a quality job which is reflected in the pricing.

Question 11

How do you normally charge for your service?

Accepted Answer

Generally I quote per job/project. This is more effective for the client to be able to estimate their total costs instead of having to guess how many hours a tradesman will take.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Many years of experience has given me skills in tiling, plaster works, carpentry and painting. Being multi skilled, I pass that on to my staff, for example my qualified painter and decorator is also a professional tiler. This give me the advantage of being able to ensure a smooth flow of works with

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

my certificate IV in Building and Construction combine with a diploma in business management give you both the skills to do the work and organisation to ensure each part is done efficiently on time

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