Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured - public liability & workers compensation We operate from a health authority sanctioned kitchen and uphold the highest possible food safety standards.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are a husband & wife team. Adam is our Executive chef and Operations Manager whilst Taryn uses her Chartered Accountancy and business experience to keep the back of house operations flowing.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Kel's testimonial: Many of our guests commented on the amazing food and the excellent standard of service from the staff that worked at the event. Personally we couldn't have asked for more from the team. Every wish was taken care of.

Question 4

What do you like most about your job?

Accepted Answer

Watching party guests enjoy our food! Nothing beats putting a smile on a guest's face and creating a memorable event.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have experience in catering this type of event? Are your staff trained in the preparation of your food or do you use 3rd party agency staff? Do you operate from a legal commercial kitchen? Has your business been notified to the NSW Food Authority? Are you HACCP certified?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Will there be enough food to satisfy my guests? The answer is always YES. We never let anyone go home hungry from one of our fully catered events.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Since our inception in 1987, we have never cancelled on a job, double booked or done a no-show for a client.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer a range of options to suit all occasions and budgets. We also have our HACCP certification, this is the highest possible food safety certification so our customers can rest easy with the knowledge our food is made to the highest possible standards.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Number of guests Style of menu - eg buffet, formal dining, canape/cocktail, a la carte, alternate drop, high tea Venue Date Time

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We offer a comprehensive event management service - let us orchestrate everything for you from the food & hire to beverages and decorating and save time and money by dealing with 1 supplier rather than multiple suppliers.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Please ask us for special deals on free glassware with our beverage packages. We offer catering specials from time to time which can be found on our website.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is transparent - all menus are available on our website. From DIY party food to event catering, we have something for everyone.

Question 13

How do you normally charge for your service?

Accepted Answer

Event catering - Packages based on set price per head DIY party food - ordered per dozen Wholesale - Price on application Coffee - Price on application

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Wedding catering, planning and management Event catering - birthdays, engagements, Christenings Corporate catering DIY party foods Readymade meals Wholesale cafe savoury & baked products Wholesale coffee

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

HACCP certified Food Safety Supervisor RSA Member of Restaurant & Catering Association of NSW Fully insured Over 26 years catering experience

Corella Fine Foods

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