Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes were fully insured through CGU and we guarantee our work from day dot. Were a new company in Melbourne and growing at a rapid rate because of the quality of our work

Question 2

How did you decide to get into your line of work?

Accepted Answer

Family, 3rd Generation Concreter and i dont think it will stop. My 3 year old boy puts the gumboots on and thinks he can push a wheel barrow already

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I do, over 30 business quoted a job in Plenty over 800sqm…. I went there with a honest approach took me so long to land the job, i provide address of this job all the time. It kicked DCS Concreting off.

Question 4

What do you like most about your job?

Accepted Answer

Physical labour and problem solving. At DCS Concreting Solutions PTY LTD we like to have a laugh and say were machines and without problem solving (learning) there no work. You learn something new everyday

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Proof of work, not just an address, if possible speak to owner of home or a sign at the front that way you know that company has completed the works

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much experience do you have?? I dont lie I've been in the game since i was 17 now 27

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our work speaks for itself, anyone can say this. We can prove by giving addresses with our signs at the front of the property and also provide numbers of builders also

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

10 Years Exp in the industry and a Second to None Service. Photos of work and addresses provided upon request.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need a site visit and this is a must. I cannot give a price without a site visit unless its less then 30sqm

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

When DCS Concreting Solutions PTY LTD provides a quote for the work, we dont ask for any extra. However if the customer requests for extra work, we will give a price so no misunderstandings in the end

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering 10% discount on the first month on One Flare, this will last only till the end of Janruary to get in now while it last

Question 12

What makes your pricing competitive?

Accepted Answer

We try to match everyones price, however in this industry a lot of people are charging rates from 10 years ago and the work speaks to itself. We charge based on a quality job

Question 13

How do you normally charge for your service?

Accepted Answer

I normally charge on a sqm price not including excavation or tipping fees and am very thorough with the quoting

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Exposed Agg, Plain and Coloured Concrete. We've done driveways unto 800sqm, units over 1200sqm and also have completed Wallan Kindergarden stage 1,2 and 3

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10Years Exp, My guys have between 8-15 years experience in concreting, also we have a supervisor that makes sure the project gets done right and the machinery to go with the business

DCS Concrete Solutions PTY LTD

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