Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured which has been verified and is available at the customers request. We have $5M public liability. All work comes with a 12 month warranty, some products e,g downlights may come with longer, this will be outlined to the customer

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have 3 older brothers and 2 of which are electricians, I was roped into being the oldest ones apprentice on a few occasions when i was young so it was natural progression to make a career out of it

Question 3

What do you like most about your job?

Accepted Answer

Meeting different people everyday, there is such a broad spectrum of people out there and hearing different stories makes the day go so quick. Also the sense of satisfaction of seeing a job complete knowing you have the required skills to do it to a high standard

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured? Are you licensed? .. customer may need to make themselves aware of what licences are required in their area Do you give a guarantee on your work?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

how much?.. we treat each job individually and provide a tailored quote to suit Is something safe? we operate to Australian standards and are held accountable by inspectors of the electrical safety office, we will never carry out or leave works which can injure another or ourselves

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As well as being a business we are also customers, as the saying goes treat others the way you would like to be treated, we respect your property, business and decisions at all times as we would like to be respected in the same way

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

New small family business, looking to bring customer satisfaction to another level, We know whats it like to save your hard earned money, you want to have satisfaction at the end of your project knowing everything is done to a high standard and that's where we come in!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what exactly needs to be done, single / two storey house,  photos say a thousand words.. provide as many as possible

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be clear and concise about the work to be carried out Move items/ furniture if going to cause obstruction Listen tot the qualified tradesmans advice, a good tradie will aim to be efficient and cost effective which could lead to more work. If they have a better way/ new ideas.. take it on board

Question 10

What makes your pricing competitive?

Accepted Answer

we have low overheads as a small family business, not having to cover huge wage bills we can pass that saving on to our customers

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Having experience across the Industrial, Residential and Commercial sectors we have a broad range of knowledge, throw in a hell of a lot of comms experience and we can figure out most stuff

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

fully licensed and qualified electrical contractor and also communications qualifications with almost 15 years of experience. I also have a positive attitude and enjoy my job which can be seen in the end product

Comeragh Electrical & Communications Services

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