Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am insured and fully qualified in my area of expertise.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've always been active and involved in sport & fitness

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Emily...  1. What made you decide to work with me? Was there an obvious advantage or anything specific that made me stand out in some way?   I decided to work with you because I knew personally I would need a trainer who could push me and I would respect.  You had worked in the field for many years and had a vast amount of experience that you utilised to create exercises, an eating plan and work with affirmations, which was an aspect of training I had never used before and thought would be a new and useful tool.   2. What stands out about what you've learned from working with me? ( biggest insights or light bulb moments )   Throughout our training sessions there have been a number of little light bulb moments where you have explained how a particular exercise works, the best way to do something and why certain exercises are done. Numerous times I’ve been able to go “Oh, right! That actually makes more sense now.”  I like knowing I can ask seemingly silly or obvious questions and get a knowledgeable response, it’s been great fun and I have learnt something new or clarified a particular point at each session. My exercise knowledge base has definitely improved since starting our program.   3. If you were to recommend me to a colleague, friend or business associate, how would you describe the way I helped you achieve your goals?   You were always very willing to go into more detail to outline why your suggestions would help me get to where I wanted to be.  You did follow up checks to make sure I was staying on track and reiterated previously talked about plans. I always took your suggestions into account because I knew your history in the field and your own personal experiences had culminated into the best advice based on trial and error.  The underlying base of respect and your constant support was also a big motivator that helped me get to my goals.

Question 4

What do you like most about your job?

Accepted Answer

helping clients get the balance right

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

qualifications ?  experience ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

availability & results ?  a.  a mutually suitable time  a. depend on clients commitment

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

experience & expertise

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

age , current physical activity , general health

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

be committed  allocate training time set budget for program

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

a reduction in my usual fees for ongoing clients

Question 11

What makes your pricing competitive?

Accepted Answer

my experience & expertise

Question 12

How do you normally charge for your service?

Accepted Answer

cash or paypal

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Lifestyle Coaching Personal Training Power Lifting training Olympic Lifting training

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

* Lifestyle Coach     * Member of ICF     * Facilitator of Personal Development Programs     * Registered Professional with Fitness Australia     * Senior First Aid Certificate     * Sport trainer level one ( sports medicine Australia)     * Personal Trainer  website04 5

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