Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured with a 20 million dollar public liabiity policy. We're also Trades Monitor registered, WHS compliant and fully guarantee our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We started performing roof repair work after the storms in 2000. After this we moved into roof maintenance. Now we focus mainly on gutter cleaning, which is a specialised job that takes focus to do well.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Here one of our great customer testimonials:  “I’m delighted that I found HGC. I totally recommend them. From start to finish they were brilliant. Easy to contact & VERY helpful.” — JOSEPHINE C.

Question 4

What do you like most about your job?

Accepted Answer

HGC are a team of tradesmen who love to give quality service. We've got over 13 years experience in roof & gutter maintenance. So you can rest easy knowing you're in safe hands.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The most important thing to check is if the tradesman will be wearing his harness while performing the work. It's a dangerous job and you don't want anyone falling off your roof!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We mainly get asked 'How do you do perform the work?'  Our answer:  We mainly use ladders, industrial vacuums & blowers to clean debris from your roof & gutters. We inspect the down pipes & flush them out with water if there is a blockage. We then clean up any mess we make on the ground.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We've got over 13 years experience with roof & gutter cleaning in Newcastle, The Hunter, Port Stephens & the Central Coast. We’ll arrive on time, stick to our quote & clean up after ourselves, all with a friendly smile.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

HGC are a team of tradesmen who love to give quality service. We've got over 13 years experience in roof & gutter maintenance. So you can rest easy knowing you're in safe hands.   Speaking of safety, we’re fully insured. We’re also registered with Trades Monitor and WHS compliant.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the height, pitch, amount of debris in the gutters and how long it's been since the last clean.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you provide us with your address, the height and pitch of the roof and an estimate of the amount of metres that need to be cleaned, we can give you a more accurate price.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you book within 2 weeks of receiving your quote to get $25 off the quoted price. How good is that!

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing takes into account the time it takes to not only do the job, but to clean up your property afterwards and take the rubbish away. We are fully insured and WHS compliant. We also take the time to do the job safely.

Question 13

How do you normally charge for your service?

Accepted Answer

Our prices start $149 for a gutter cleaning service. For all other roofing & gutter repair work, we'll come to your property and give you FREE quote.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in roof & gutter cleaning. We have a high reach gutter vacuum which allows us to clean certain properties from the ground, making cleaning safer!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We've got over 3 years experience with roof & gutter cleaning in Newcastle, The Hunter, Port Stephens & the Central Coast.  We offer roof & gutter repairs & install gutter guard. We install anchor point systems. We also offer pressure cleaning, window & solar panel cleaning.

Hunter Gutter Cleaning

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