Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are a fully insured business and have our services backed with a 100% satisfaction guarantee. In the rare case where you are not completely satisfied with our service just let us know and we will redo the work for no extra cost.

Question 2

What do you like most about your job?

Accepted Answer

The satisfaction of seeing a clean space that has been created by me. It is a sense of accomplishment.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have insurance? Do you give any guarantee for your service? Do you have bond refund guarantee?

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We offer customized services to meet your needs and budget. Being an owner operated business we take great pride in our work and give special attention to all jobs done by us.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If it is general or once off deep cleaning or vacate cleaning. How many rooms and bathrooms needs to be cleaned? Is there any venetian blinds that needs to be cleaned? Any balconies that needs to be cleaned?

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Cleaning for a cleaner is not something everyone will do, but if the house is atleast tidy and things are not lying on the floor, then the cleaner will not spend that extra time to sort that while cleaning. The lesser time it takes for a cleaner, the quicker the job is done and customers pay less.

Question 7

What makes your pricing competitive?

Accepted Answer

My advise, never go for the lowest price or the highest price. So we at cleaning it spotless always offer a medium range price quote so you get the best of both worlds, quality and price.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in office and end of lease cleaning for home. We have great reviews for our cleaning services and our service comes with 100% satisfaction guarantee.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With a cleaning experience of several years, professional and fully insured cleaners, you can be rest assured that you are with the right business. We boast of our trustworthy and reliable staff.

Cleaning It Spotless

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