Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we guarantee 100% customer satisfaction on all our jobs. We have 10 years quality workmanship-guaranteed.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I have lots of customer stories to write here but we have limited space to write them down. I have done extra work for the customers to keep them happy and now every time they need tiler either for themselves or their friends and family friends, they ask us to get their jobs done.

Question 3

What do you like most about your job?

Accepted Answer

we really enjoy the work we do and the people we work with. Our goal is to make a difference in people's lives by serving them with enthusiasm. The happiness of the customer is what we like the most.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer must ask us to inspect their property before giving them a quote and ask us about amount of time and the quality of our work and what brand of materials will be used.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The customers mostly ask us about the quality of our job and we assure that they will receive one of the best services with 100% of their satisfaction.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We respond to quotation enquiries within 24 hours. We provide detailed written estimates explaining the work to be done. Our business is registered and fully insured which makes us the most reliable and trustworthy for our job and a trust worthy business owner.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We offer a wide range of services from bathroom renovations to kitchen renovation. We are reliable, easy to deal with and never let any one of our valued clients down. Our prices are the key points that put us in front of every other business our work speaks for itself.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The size of the project, the type of the work (new, old, rework etc.), type of tiles used, quality of materials wanted by customer.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The contact number of the customer. The details of the work for example: Is the job type an interior, exterior, commercial, residential? How many rooms? How many walls, windows etc. Also site inspection is must before providing quotation.

Question 10

What makes your pricing competitive?

Accepted Answer

We are an accredited service provider capable of delivering high quality work on time and within budget. We don’t believe in taking shortcuts. Instead, we invest a considerable amount of time in getting the job done right the first time which makes our price more competitive.

Question 11

How do you normally charge for your service?

Accepted Answer

We normally charge by job. You can take comfort in knowing that, with our abundant knowledge. We find the most productive and efficient way to carry out the work. Effectively saving you money and stress!

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in tiling, waterproofing, stone and screeding. We offer a wide range of services from bathroom, kitchen and all wide flooring.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With 10 years of experience in tiling, waterproofing, stone and screeding. you can rest assure, that we will deliver you the highest standard of work stress free!

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