Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Most of our clients come through recommendation. Our reputation is important. If the client is unsatisfied with the artwork, we will work until we get it right. Communication is important and we keep our clients informed throughout the process. Once invoice is paid, artwork is the clients property.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

• What is a designers education background?  • Provide examples of relevant work and ask what involvement the designer had with each piece. • testimonials

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Unlike larger creative agencies we are responsive and flexible. Our clients will always have access to senior creatives, who are each specialists in their field.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. It helps if the client has thought about their target market and what types of clients they seek to attract.  2. If the copy is ready to use, its always best that this is as close to the finished product as possible. 3. Have a realistic budget in mind. You get what you pay for.

Question 5

What makes your pricing competitive?

Accepted Answer

We sit in middle range for pricing. The structure of our business allows us to keep our overheads low, so we don't need to pass these costs on.

Question 6

How do you normally charge for your service?

Accepted Answer

Once we have an understanding of your requirements we can produce an itemised quotation for you. Costs vary from $100 - $120 per hour.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We love to re-brand for businesses. We also specialise in branding, print design, FMCG packaging and publication design. If the project requires we collaborate with photographers, illustrators and web designers with whom we have a close working relationship.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our small team of graphic designers are tertiary qualified. As director of my studio I have 15 years experience working with a broad range of industries. These include not-for-profit, events, government and corporate sectors.

Christie Davis Design

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