Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and yes it is guaranteed. We do all that we can to make sure your event runs the best it can. Your satisfaction is important to us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We found that there was a real need in the market for unique catering experiences. One company CHEFIN, with many private chefs, that could cater any cuisine for any religious beliefs, and any diet.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

30th Anniversary Dinner, they invited the Chef to stay for dinner to chat... which was followed by many interesting and funny stories and they made him feel like one of the family. That is what our chefs do... they make our clients feel comfortable.

Question 4

What do you like most about your job?

Accepted Answer

That we have our own private chefs from around the world that can create a menu just for our clients no matter what cuisine it is.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Go online and read reviews first and foremost.  Where do they source their food and is it fresh. How will food be transported (cold and hot ingredients should stay at the right temperature in transport) What's included in their quote. What time will they arrive to set up.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Will you deliver on your promise ? Yes we do. You are important to us. How do your private chef catering work? We can have them come to you and cook your meal on site. Not only do they cook your meal and can talk you through the tastes and flavours, but they also clean up before they leave.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

When we say we will do something, we go all out to do it. We are upfront and will tell you before the event if there are any problems and give you options. We want your return business and we want your word of mouth recommendations.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Your event will be served by one of our Private Chefs. Imagine your kitchen and dining room is a top restaurant and the talented chef is there to impress you and your guests for a special occasion. This experience is unique, convenient, luxurious and delicious.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many people What do they want (canapes, sit down meal, experiences such as a blindfold dinner) Do they want to hire a venue Do they need tables and chairs We will walk you through the process to help you with meeting your budget the best way possible.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Talk to us about catering Talk to us about venue hire Talk to us about all things events.  We can price everything as a package to help you save money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Talk to us and see what we can do for you. We want to help you get the best for your budget.

Question 12

What makes your pricing competitive?

Accepted Answer

We source the best produce, seafood and meat around Sydney / Melbourne. Our food is top quality and our private chefs work with you to create the best catering menu. We have private Chefs from all around the world that we can cater any cuisines you want. We also cater for Kosher and Vegan events

Question 13

How do you normally charge for your service?

Accepted Answer

We make the payment process easy for you, we accept all major credit cards; debit cards; bank transfer; cash; Paypal.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our private chef works with you to create amazing dishes that will satisfy you. You let us know what you want and let us make it happen for you.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

CHEFIN specialises in Private Catering & Corporate Catering Services. We pride ourselves on the ability to tailor our packages to specific group, budget, location, theme and dietary needs. No event is too big or small.

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