Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fine Line Accounting holds Public Indemnity Insurance as per the Tax Agents Board requirements. All Work is Guaranteed.

Question 2

What do you like most about your job?

Accepted Answer

At Fine Line Accounting the most enjoyable part of our work is in helping a client who is struggling with their tax affairs to sort them out and simplify things for them, so that they understand their obligations and what is involved in the process.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed, experienced and what is the time frame to prepare the job. Can you explain the fee structure if not sure.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What bookkeeping software should we use??  We do not recommend any particular Software programme as every business has different needs, we like to help guide the client to select the programme that is most suited to their business.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are experienced, degree qualified and licensed professionals, Fine Line Accounting has an Institute of Public Accountants Public Practice Certificate and is subject to Quality Assurance Reviews.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Fine Line Accounting we offer value for money solutions to a diverse range of clients throughout Australia.  We offer a Virtual Tax Return service, with the client interview performed over the phone, and via email, it is a fast and easy service, hassle free, with tax returns emailed to you for signing.  We have many happy clients across Australia utilising this service. You can be confident that your accounts and tax returns are prepared to a high standard and within a reasonable time frame.  We also offer fixed fee rates and upfront quotes with free advice always available throughout the year.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If they are an Individual Tax Return client, we need to know if they have investments, shares or rental properties to be included in return. If they are a business client, we need to know what type of business structure they have, what bookkeeping system is used, the size of the business, any employees and if they are registered for gst.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If the description and detail of the job required by the customer is very clear then the quoting process can be completed easier.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any One Flare Customer who refers Fine Line Accounting to a friend, colleague or associate and that person then engages our services will receive 10% discount on their next job.

Question 10

What makes your pricing competitive?

Accepted Answer

Fine Line Accounting offers fixed price quotations subject to full details of the work involved in the job for all tax and financial jobs.  Bookkeeping is quoted at an hourly rate.

Question 11

How do you normally charge for your service?

Accepted Answer

Most tax and financial jobs are charged at fixed free pricing with an upfront quote prior to the start of the job. Bookkeeping is normally charged at an hourly rate of $55.00 per hour.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in Rental Properties, Sole Traders and Small Business. Specialising in helping Individual Tax Returns Clients maximise tax deductions. Assisting Small Business set up their bookkeeping systems. Specialising in Family Day Care Providers. Trades, Retail all industries and a big range of occupations.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Degree Qualified Accountants Tax Agent Registrations Institute of Public Accountants Public Practice Certificate  XERO Certified NTAA Member Over ten years of Industry Experience.

Fine Line Accounting

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse accountant experts by suburb

Services

Qualifications

Add your review

Reviews (26)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Fine Line Accounting Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse accountant experts by suburb

Services

Qualifications

Add your review

Reviews (26)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Fine Line Accounting