Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, CFO360 is insured through Fenton Green & Co with Public Indemnity and Public Liability. Through our high standards we guarantee our work will be done correctly and on time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Almost 10 years of working for big companies doing sometimes 60 hours per week, I decided to utilise my skills for my own benefit and to give back my knowledge to the small business community.

Question 3

What do you like most about your job?

Accepted Answer

The freedom to work the hours I am comfortable with and the flexibility to work with different companies each day from various industries.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. What their background is in bookkeeping and/or accounting?  2. Are there any testimonials from existing or past clients?  3. Are you in this for the long run?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

A proven track record working with industry leaders in the mining, aviation and construction industry and being an accredited member of CPA.  We are bound by the APES 110 Code of Ethics and take great pride in looking after our clients accordingly.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

With experience in private and public sectors (ranging from Tax, Building, Mining, Engineering, Electronics, Retail, Non-For Profits and Aviation), we specialise in CFO services and can provide additional add ons, such as public relations.  We have the skill set to either do menial bookwork, or get in depth and technical with you on how to make your business work more efficiently for you.   We will tailor a package and solution that will suit your needs and work effortlessly over time. We want to save you money not cost you the earth.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Company structure. 2. Turnover. 3. Transaction(s) per week/month. 4. Number and basis of employees. 5. Accounting system used. 6. Best method of contact.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Ensure all reconciliations are up to date. 2. Create a list of any issues or problems that have occurred in the past that are impacting the business. 3. Outline any areas or concerns that you would like us to pay special attention.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For the month of January and February 2017 we will be offering 10% of our hourly rate for new clients!

Question 10

What makes your pricing competitive?

Accepted Answer

Knowing that the services offered have been prepared by a qualified CPA accountant, that has extensive knowledge in the commercial accounting field.

Question 11

How do you normally charge for your service?

Accepted Answer

We want to work out what's best for our customers.  Therefore we assess with you if weekly or monthly billing suits your needs and the needs of your business. Packages are specifically tailored to the business at hand, for the best outcome.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in bookkeeping, cash flow management, monthly reporting and forecasting across all industries. We are confident in our ability to meet the pressures of any particular industry.  As a younger man I was working as a tradie and therefore understand and can empathise with those working their small business from their ute/trailer. I realised when moving to study at university, that it's easy to start a business, but hard to maintain. Why? Because there is no manual to get on the path to success and no one can be an expert in all areas.  When I moved into my varied accounting roles, I quickly realised why big businesses make it big. They have finance teams and CFO (Chief Financial Officer) services that are not afforded to small businesses. Well we want to make sure that small businesses can access their own CFO, without having to add another permanent staff member. It can be done. Sometimes the smallest changes, can have the greatest impact....this is knowledge we want to impart on you, to help you to succeed.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have completed a Bachelor of Commerce and am member of CPA Australia one of Australia's major professional accounting bodies.  My business partner is a qualified and accredited Auslan (Australian Sign Language) Interpreter, and is soon to graduate with a Bachelor of Commerce in Public Relations.

CFO360 Pty Ltd

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