Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured with LawCover and are a registered with the NSW Law Society in accordance with all legal requirements.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Who will be completing the work? 2. When can I expect the work to be completed? 3. Do you have experience in this type of work?

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We don't like to take clients for granted nor do we wish to waste your time. We offer practical solutions to problems and don't seek out costly alternatives where not appropriate.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We pride ourselves on putting the client’s needs first. We provide consistent, comprehensive and professional advice and preparation of each matter ensuring the best results for our clients both in and out of the courtroom.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer discounts to emergency service personnel and 15% for any person with a seniors card. Contact us to find out the associated costs/quote.

Question 6

What makes your pricing competitive?

Accepted Answer

Our rates are extremely competitive for a personalised service. We do not send any work overseas for completion, which can be common in some areas of law.  We try to work with you to achieve a reasonable outcome and associated costs.

Question 7

How do you normally charge for your service?

Accepted Answer

Some fixed fees for things such as conveyancing, wills and estates although more complex matters may have additional charges. Otherwise it is by the hour, we will give you a cost estimate of the matter before singing on and if it is likely to significantly change you are advised immediately.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in crime, traffic and AVO's with both Alicia and Michelle are ex-prosecutors with some 16+ years of in court experience.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 35+ years combined experience with extensive court room experience. We are both qualified lawyers, with a number of academic qualifications including a Masters in Criminal Justice. Above all us however, we are honest and if we are not suited to the job we won't waste your time.

Catron Simmons Lawyers

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