Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We're covered by Professional Indemnity and Public Liability insurance and we guarantee that you will not pay more than what we quoted for our service in getting things done.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love entrepreneurship and found after years in the business, it is part of my calling and legacy that I want to leave behind.

Question 3

What do you like most about your job?

Accepted Answer

We get to build a close relationship, more than just accountant to client relationship. This in turns provide us with a deeper insights of our clients and vice versa.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Do you provide a fixed fee service or time billing service? 2 Are you up to date with the clouds technology platforms? 3. How are we going to work closely together if I/we hire you as our accountant?

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We provide a fixed fee personalised tax service and FREE financial health audit check for you or your business, valued at $497.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Type of work; 2. Details of the work; 3. Nature of your business/professions; 4. What outcome do you want to achieve? 5. What is your Vision, Mission and Values? 6. What's your budget?

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Good record keeping system. Utilise cloud platform and all you need to do is share the access to your accountant; 2. Everything is deductible if you put it to the right perspective. Common sense prevails; and 3. Request a fixed fee from your accountant. If the accountant not agreeing, shop else

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We're offering FREE personal/business financial health audit session, valued at $497. In this session you will learn more about where you/business are and how to improve it.

Question 9

What makes your pricing competitive?

Accepted Answer

We're not the cheapest but we're not the most expensive. We're making sense of your accounting fee and service you can rely upon.

Question 10

How do you normally charge for your service?

Accepted Answer

We know that we don't like not knowing how much do we have to pay for a service and thus we provide a fixed fee based service and will review annually.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Business setup, systems, planning, structures, wealth maximisation strategy, business coaching, bookkeeping and financial health audit. We take you by hand to achieve your vision.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a combined 12 years experiences in tax and accounting. We are a fully 100% cloud practice, utilizing Xero. We are a certified Xero Silver Partner on track to become Gold Partner. All of our staffs are Xero certified or on track to become one

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