Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We hold current public liability insurance

Question 2

How did you decide to get into your line of work?

Accepted Answer

The electrical industry is forever changing and requires constant thought and adequate training. It challenges you daily and keeps you on your toes.

Question 3

What do you like most about your job?

Accepted Answer

Being in the electrical Industry we get to work on a vast array of job sites and work with new technology daily.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should always look to see accreditation of an electrical contractor for example a current electrical workers license and electrical contractors license. A contractor must hold current public liability insurance.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: How many RCD's do I need? A: 2 RCD's must be installed in all premises.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We aim to always be on time and meet deadlines provided by the client.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are highly trained in all aspects of our job and hold all current locenses. We have over 15 yrs experience and use quality materials. We provide free quotes and no call out fee. We service all perth suburbs.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For a quote via email or phone we would like to know if ceilings are wooden or steel, tiled or colour bond.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save by grouping jobs together. Safety switches and smoke alarms will be provided cheaper for 2+ installs.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Two safety switches for $380. 2 smoke alarms for $340.

Question 11

What makes your pricing competitive?

Accepted Answer

Our prices are in line with industry averages and we aim to be fair and transparent to clients.

Question 12

How do you normally charge for your service?

Accepted Answer

Ceiling fans from $150, smoke alarms from $180, down light install only from  $55, power points from $100 and Safety switches $200.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in LED lighting, ceiling fans, smart wiring systems, general electrical, television points, safety switches (RCD's), mains powered smoke alarms and switch board upgrades.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We hold current comunication licences that allow us to install all forms of data cable and television points. We have construction industry safety cards (white/blue card)

Carter-Hayes Electrical

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