Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured. Current Certificate of Insurance including liability available to view.  Guarantees - all pets in homes of pet sitters are fully vaccinated. All dogs registered with our dog school are vaccinated dogs and our premise only takes our dogs.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I entered the dog training and pet sit arena through volunteer work with Pets for Therapy and Canine Helpers Assistance Dogs.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Coco, the German Shepherd rescue dog was in a pretty bad way when she came to me. She had been roughly handled, suffered severe separation anxiety was Dog reactive and anxiously aggressive. After training with Coco and her new handler and family a she is now a happy settled dog who I love to visit.

Question 4

What do you like most about your job?

Accepted Answer

I am passionate about dogs and the pet service industry and am so pleased to have established a business and profession myself and family love being involved in.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When choosing a trainer look for an experienced, qualified trainer who owns a dog/s themselves.  Qualify what type of training they specialise in and what methods do they use to train the dog.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you work with a dog of any age? Yes, we work with all breeds, ages and stages and yes you can teach an old dog new tricks.. How long do the sessions take? Generally sessions and classes run for about an hour. Allow longer for your first initial session.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Testimonials from previous clients will attest to my reliability and business values. Most of my current business now comes from repeat clients and referrals. I have keys to many of my client premises on the Gold Coast so as to enable me to visit and walk their dogs when they are away.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We can assist you with many dog related services - Dog Training - private and group sessions, Pet Sits, Pet Therapy, Training equipment and products and Canine Nutrition. We stock the very best nutritional pet food available.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Contact details – including address Pet Information: Names , Breeds, Sex & Ages: Desexed: YES/NO  Does any pet have a history of aggressive behaviour with people or animals? Particular areas you’d like to work on – behavioural and obedience

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Enquire about our bundled packages. Discounts apply for upfront payment of 2 or more sessions. You may wish to include 2 private training sessions, followed by a group class .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A free bag of Performance Pet Foods, preservative free treats will be offered when you book your first session or service.

Question 12

What makes your pricing competitive?

Accepted Answer

We offer value for money - extra time given if required, relevant inclusions and handouts, after consult support and follow up.

Question 13

How do you normally charge for your service?

Accepted Answer

Fees for service are based on an hourly, visit or per class basis.  Pet Sit payments required in advance. Cash or direct deposit available.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Obedience training - private and classes offered and behaviour modification. Assist in the training and assessment of companion, therapy and assistance dogs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 12 years experience training pet dogs, therapy dogs, assistance dogs. Certified through National Dog Training Federation & Gold Coast Dog Obedience Club.

Canine Command Gold Coast

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