Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for piece of mind and all our work in fully guaranteed to be of professional standard and you will be 100% happy with the result  and after sales back up

Question 2

How did you decide to get into your line of work?

Accepted Answer

My family ran an accident repair shop and i enjoyed performing the detailed finish on the vehicles. After a while i decided that i would open Davids Automotive Detailing which was in september 2000 and 14 years later im still doing what i love

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

After Spending 6 hours fully detailing a clients Subaru, We completed an inspection on the vehicle then went inside for a cup of coffee and when we returned outside to the vehicle the owners dog was chewing on the front bumper bar!

Question 4

What do you like most about your job?

Accepted Answer

The variety of vehicles i work on and being in different locations everyday. The outdoors, the sun and water, i never need a holiday. And most of all seeing the reflections of a freshly polished car!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long will the job take?. Be wary of anybody that can claim to detail your car in just a few hours. Do you work out of a van?. Some mobile detailers work from the boot of a car carrying minimal equipment and products and are not professional detailers.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why does my black car so hard to keep clean and why does it show scratches easy?.  -Because black is very reflective it shows everything up like a mirror unlike white for example which does a great job of hiding everything.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been established since september 2000, thats 14 years detailing in the camden area. I have regular clients with vehicles exceeding $170,000 in value such as the Lamborghini seen in the photos on this page.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

14yrs in business backed with our investment in the best polishing & cleaning equipment available. We strive to provide professional & friendly service  We provide honest, friendly and professional service and strive to produce the highest quality work which is proven in our photo's.  With 15 years experience we use correct detailing methods and professional techniques to achieve the ultimate result. Our investment in the best detailing equipment & products means we are committed to combining cutting-edge technology with a fundamental dedication to professional results & personal service

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To enable us to provide you with an estimate just forward the following information: The vehicle make, model and colour aswell as your suburb and a short description on the condition of the vehicle outlining your main concerns

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ Clearing and removing all contents and items from the vehicle prior to my arrival  2/ By washing the vehicle prior to my arrival before i complete a machine polish service 3/ Above is just some examples that will save me time so it saves you money!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer 10% off Paint Protection. Opti-Coat bonds permanently with the factory coating, protecting the surface indefinitely and will not delaminate.  Swirl marks and light scratches are not only decreased by the harder Optimum Ceramic Coating, the factory paint is protected and preserved

Question 12

What makes your pricing competitive?

Accepted Answer

Most operators spend only just a few hours detailing a car so they can get to the next job leaving a rushed and poorly finished car. I charge a  little more but when divided by the amount of time i spend you are getting alot better value. I spend at least 5hrs detailing a single vehicle and only do one car per day.

Question 13

How do you normally charge for your service?

Accepted Answer

As no two cars are the same its nearly impossible to have fixed pricing as it can lead to the customer over-paying if the vehicle does not require as much time to complete if it is in better condition to the next. I will usually give an estimate of the price which may then vary just a little once the job is complete as the job may take a little more or less time to do so you will not be over-charge unlike fixed pricing

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

After years of machine polishing we have developed a method to restore scratched, faded & damaged paintwork to a slick mirror like finish in any colour. Leaving it 100% scratch, swirl and hologram free - We are the buffing specialists!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are Opti-Coat approved professionals

Camden Car Detailing

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