Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have full liability insurance and all our staff have full police disclosures to work within the insurance industry, All our work is Fully garunteed amd we believe in a business built on reputation

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

a local customer on Rockingham fore shore was quoted $16500 for a small bathroom renovation, we managed to do the same job for less than $5000   This independent reference is available on request

Question 3

What do you like most about your job?

Accepted Answer

The finished product, although all the hard work is hidden below the surface, the before and after photos are worth a thousand words

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers ask "if it's possible?" again we ensure satisfaction so if it's possible, although a challenge we will do what is needed to get the job done as long as it's within the rules and the budget

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a showroom based company, we don't work out of the back of a ute or from home, we rely on our reputation and the company moto is "Ensuring Client Satisfaction"

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We take great pride in the quality of our finishes, no corners are cut and all regulations are met. Some of the many reason we are the preferred contractors to many the top insurance providers.   "Ensuring Client Satisfaction"

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

typically we need to see a job to give an accurate quote, although we do this everyday and can give a rough guide price over the phone but all jobs will be put in writing before commencing

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ Cheapest isn't always the best option and in our experience never is.  2/ Check numerous independent references, not the trades persons friends or family, a bad job can cost a whole lot more in the long run   3/ Set a budget and buy within that budget, don't let the products you see dictate

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer FIXED PRICE full bathroom renovation packages at budget prices, with 3 options to choose from. Contact our showroom for more information

Question 10

What makes your pricing competitive?

Accepted Answer

We keep up to date with the current rates for the industry and always try to keep bellow our competitors as long as it is realistic.

Question 11

How do you normally charge for your service?

Accepted Answer

A small advanced payment is required for any materials supplied but no labour charges until the client is satisfied with the finished product.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of floor and wall tilling. In the last year we have done small patching jobs for the major insurance providers in WA, numerous bathroom renovations of all sizes and budgets, to showroom floors and swimming pools.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a small but dedicated team of fully qualified, experienced and client orientated tilers. We all take pride in our work and work on the motto of an honest day's pay for an honest day's work.

WA Property Repair pty ltd

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