Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, certificate of currency online.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Shear enjoyment of working with food and bringing pleasure to those who enjoy the menu's we've put together.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We all have many.

Question 4

What do you like most about your job?

Accepted Answer

Freedom to create.  Working with great staff, training staff to excel and working with the public.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I have a look at your website, can I take a copy of your menu.  Are you a registered food business.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What should I order?  How much should I order?  Can you do up a tailored menu?  We can discuss all of these options with you via email, phone or in person.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our experience, attention to detail and quality and hundreds of customers who visit our cafe each day.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We're local, we're not a franchise and we can tailor services to meet individual needs.  We have an established business with a strong following and come highly recommended.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know where your function is at, what types of food you would like IE, vegetarian, vegan, gluten free, etc, gender mix, rough age of guests and what time of the day the function is.  And of course the type of function, be it a 21st, wedding, wake or other ceremoy.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By letting us do the word in bulk, we source ingredients otherwise not available to the regular householder and certainly not at the prices you would pay domestically.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

OneFlare customers are offered 10% off catering menu services until 31 December 2014

Question 12

What makes your pricing competitive?

Accepted Answer

All of our finger foods and bakes are well sized, offer great value and are delicious, packed with the best ingredients available.

Question 13

How do you normally charge for your service?

Accepted Answer

EFT, CASH, CREDIT CARD

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in catering and functions between 12 and 150 guests.  We provide a unique menu with lots of options for those with special dietary requirements.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With qualified chefs in house, you can't go wrong.  We pride ourselves on quality food in the cleanest environment.  All of our staff are qualified to manage large or small functions.  We have passed all of our environmental food safety standards assessments year after year with commendation.

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