Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes all my employees are cover with full return to work cover and my business has a $20,000,000 public liability cover

Question 2

How did you decide to get into your line of work?

Accepted Answer

Because i enjoy delivering a service to customers. Also there was a large gap in the market for someone to do rubbish removal differently to skips etc

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One day i was cleaning a house out and inside a large tubes that were been in the pile to go  was a 6 camera films from her late mother. The following day she called me so i went to transfer station, scrounged through the rubbish found the  tubes, delivered them bck to her. The rest is history

Question 4

What do you like most about your job?

Accepted Answer

Every one we all deliver my service to appreciates what we do, as they generally find rubbish hard work but we have systems in place to make it easy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can you deliver your service that will allow me to have more time to my self? Can your deliver your service fora reasonable price? How much time will your service save me?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why should i use you over a skip bin. My answer is we load it for you  our bins do not damage your driveway you dont need council permits to use one THe niebours dont your bin with their rubbish

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Burnside Trash we have inbuilt culture being on time, honest and always keeping our clients up to date with our progress to a job We have the keys, gate codes  several properties in the Adelaide region. This in it self means that we can be trusted.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We go to the site where the rubbish is. We load it into our mobile skips and leave, so all the client has to do is give us access. and it all happens around them. We only charge for the volume we remove, hence if you only 1/2 a skip that is all the client pays for

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As a rule don't take soil bricks, rocks and asbestos  I  need to know what type of waste there is to go i.e. general waste, green waste, hard rubbish, cardboard etc

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

by having a large volume having the material in easily accessible for us to load Green waste is generally cheaper to remove that general waste

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The special offer for oneflare customers is a substantial discount on larger loads.  larher loads could be 10-15 cubic metres to be loaded and removed

Question 12

What makes your pricing competitive?

Accepted Answer

Our price is competitive with skips and other rubbish removal business that value add the service.We compete with skips but then we also load the stuff for you.

Question 13

How do you normally charge for your service?

Accepted Answer

Clients are charged on a volume basis of what we remove. /cubic metre.  When we all load the skips every effort is mine to minimise space in our bins buy packing smaller item into wardrobes. and hollow spaces in the load.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Rubbish Removal, Rubbish Collection, Green waste Removal, Deceased estates, Downsizing rubbish removal, post tenant cleanups,  Commercial rubbish removal, Industrial/ manufacturing rubbish removal

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have  very experienced well trained team, who are all are trustworthy and can tell what looks like rubbish and what does not. They all have full OH&S training

Burnside Trash

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