Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes Broxton Tiling has public liability insurance and all our work comes with a standard 10 year written guarantee for peace of mind

Question 2

How did you decide to get into your line of work?

Accepted Answer

At 16 years of age I done a bit of work experience as a tiler and new then that this is the career I wanted

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I often find my most favourite customer stories are repeat customers who get us back to eventually tile every part of the house

Question 4

What do you like most about your job?

Accepted Answer

Tiling has such a variety and I like a lot of aspects from seeing a run down house change within a week to meeting all different clients and helping them achieve there dreams

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I would say they should seek a fair price which is neither the cheapest or most expensive  Also search business name under Google

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Generally customers how much it will cost when is our availability and can we provide photos reccomendations of previous work all of which can be easily attained

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe on top of giving a quality finish , being reliable and trustworthy are very important, we have lots of reviews and previous recommendations

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our reliability and quality is far superior than other trades and also our fair pricing is why they should hire us

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally we would need to know the types and size of tiles Also how big the area is and when the job will be ready

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer could save money by  Mentioning my name at certain tile shops  Using trades recommended through Broxton tiling  Letting us have an onsite inspection to find ways to cut costs

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If we receive your details through one flare we would offer our best discounted rate that's only available to one flare customers

Question 12

What makes your pricing competitive?

Accepted Answer

We believe we offer a highly competitive pricing We certainly won't be the cheapest quote that is out there but our price for our quality is very fair

Question 13

How do you normally charge for your service?

Accepted Answer

For most main floors we can give a m2 rate which varies depending on type of tile /size etc For other areas we prefer an onsite inspection

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover all aspects of wall and floor tiling  Main floors  Bathrooms  Kitchen tiling  Featured tiling  Alfrescos  Toilets and laundry

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 15 years of tiling experience  Certificate 3 in wall and floor tiling  Highly recommended by craft decor tile shop

Broxton Tiling

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