Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee the Pet minding and Dog Walking that your pets will be well looked after beyond what you would expect. If the dog training I does not work then I will refer you to another trainer who may be able to help your situation better

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to work with animals from a very young age. I have always had a good way with animals and love them to the bottom of my heart.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my favourite customer stories is from a couple that I looked after their 2 Jack Russell dogs over the Christmas New Year period 2016/17. The dogs would fight at dinner time and would have to be separated. The couple were happy it all went ok and very happy with the job I had done.

Question 4

What do you like most about your job?

Accepted Answer

I love the animals and the variety of different animals and people I get to spend my working hours with. Every person has something to bring into a situation and I have enjoyed any feedback I have received. Animals have always given me such a peace and tranquil feel which I love.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What previous experiences the business person has had if their pets have behavioural issues and how they may combat that.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Pet minding I get asked if the dogs are ok when I first come into the house. Most of the dogs I have worked with so far have been fine. They can take a day to get used to a different routine but once that has been set they are usually fine. Similar scenario with dog walking and training.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I care first and foremost about your animals and their needs, and giving them the best care I possibly can

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have owned a variety of animals my whole life and can work with all kinds of different animal breeds to suit what you, as the customer need

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1- Which of the 3 services you are looking at. 2- What animals will I be dealing with for the Minding service 3- What type of dogs I will be working with (i.e. breed, entire/desexed, age,behavioural issues ect)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- Use the Free meet and greet offer 2- Have anything you need me to know written or typed up and ready to go when I get to your house (pet minding) 3- Be open-minded to what techniques I may be suggesting for you to try (dog training)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer a FREE meet and greet for pet minding services so that you are able to meet me and feel comfortable with who you are going to be leaving your pets in the care of, and this also helps the pets to get to know me which helps them when you are away.

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is competitive as I do this job because of my love for animals of all kinds. I only charge for the services I complete and taking care of your pets is my number one priority.

Question 13

How do you normally charge for your service?

Accepted Answer

I charge cash payment on completion of the task or if it is needed a pre-payment direct transfer can be organised

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in 3 animal areas. 1- Dog Training 2- Dog walking 3- Pet minding (not only dog's but all types of pets)

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have completed a Certificate III in Dog Behaviour and Training as well as a number of short courses in relation to animals. Also having lots of life experience looking after not only my own animals but minding other people's animals over the past 10 years or so as well.

Forever Loving Your Pets

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