Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee our work and ensure that every client is satisfied and 100% happy.  We love helping people and watching them grow and succeed!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Over 10 years of working in the online and digital industry for other people, we decided it was time to offer our services to the market.  Why not?

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

"Working with Brandon & Jamie at TeamUp Digital was an awesome experience.  As Marcus and I were starting out, we were pretty green when it came to all things online.  Brandon & Jamie were able to easily explain the strategy on our site for presenting our new brand and having a conversion strategy.

Question 4

What do you like most about your job?

Accepted Answer

Helping people have success online and growing their businesses.  We love seeing people have success by partnering with us online.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you understand my business comprehensively?  Do you have an understanding of my industry and focus area?  Do you understand my challenges and strengths and weaknesses?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are your websites mobile responsive?  Yes they are all mobile responsive across devices such as PC, laptop, tablets and smartphones.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will always display to the client exactly what we are doing and why we are doing it.  We pride ourselves on 100% transparency and ensuring the client can see we have their best interests at heart.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We will always explain how everything works and why it is beneficial to our client. We will always place the client's needs first. Our mission is to help people first then provide services second. We will always over-deliver on value to our clients.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to understand the client's budget for their website and online marketing, expected results, business goals and plans for the next 12-24 months.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

They can pay monthly rather than up front, they can illustrate exactly what they want by filling out our website planner and they can have a clear strategy for growing their business online.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will gladly design and develop a website for our clients that they are 100% satisfied with before going live.

Question 12

What makes your pricing competitive?

Accepted Answer

We are able to deliver more than just one service for a low monthly price and we offer strategic advice free as part of doing business with us.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge monthly as we understand that cash flow can be a challenge for some businesses and we also like to put our money where our mouth is and invest in our clients over the long-term.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Cost-effective website design and development and easy to understand online marketing services.  We specialise in making the marketing deliver leads and sales, so that our clients can see a clear return on investment.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15 years sales and marketing experience. 10 years online marketing and digital experience. Website design and development experience. Social-Media and search engine optimisation experience. Email marketing and cold-calling experience. Marketing strategy experience.

TeamUp Digital

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