Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we are covered under the public liability act and guarantee all labour and workmanship for 5 years, we also provide drainage layouts to sawater and a certificate of compliance at the completion of all jobs to sa water and a copy to the customer

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

have you installed this particular item before and what is your approx costing going to be for the job and also when are you availaible to start  the customer can also give an approx time when they need the job completed by

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

we are a small locally based business with the person on the phone is the person you see at the door!! If we dont arrive on time the call out charge is vaived. We also offer a wide variety of services to cover many plumbing needs from drain cleaning to hotwater services change over.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Site conditions, drain locations and depth, distance and locations of new appliances to be installed, will there be any relocating of the water supply or waste drainage points.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

customers can supply all the materials ie sanitary and tapware for us to install and to have these ready on the day of call out . This will allways save us time and the customer money !!

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer a free drain cleaning services to all repeat customers that use Bowley plumbing to clear out there blocked drains. The offer is valid for 6 months from date of service

Question 7

How do you normally charge for your service?

Accepted Answer

We normally charge per the hour or for larger jobs we can still charge at and hourly rate or quote purely up to the customers needs. We do have a minimum charge per job of $90

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

drain cleaning, cctv surveys, relining and hotwater servicing and replacement - also hydrojet service of sewer and stormwater drains - we are the plumbers that plumbers call

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been involved in plumbing ever since i left high school have been invloved in many different types of plumbing from maintenance, commercial, troubleshooting , gasfitting , hotwater service change overs and being able to provide a backup hotwater unit for those 24hr emergency situations, take pic of all of my work so i have quite a portfolio of past jobs

Bowley Plumbing Services P/L

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