Question 1

How did you decide to get into your line of work?

Accepted Answer

I loved Bookkeeping and Accounting from an early age, it was only after I left Banking where I held Positions as Branch Manager and Private Bank Executive I followed my true calling and attained my qualifications

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

Read this testimonial: Lauretta came to us over 4 years ago now and it has resulted in  stress free years for us. She calmly and efficiently took control of our system which is now running efficiently and more importantly accurately with her help and direction. Lauretta has an answer for all our questions and nothing is left to chance. I can happily and do highly recommend Lauretta and Bookkeeping Your Bizzy Business for your business. Karyn Clarke - Connollys Flooring

Question 3

What do you like most about your job?

Accepted Answer

We love Bookkeeping!  We love Reconcling Bank Accounts - Yes we do We are passionate about our work

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a qualified BAS Agent - as no bookkeeper should be contract bookkeeping without attaining BAS Agents status or working under a qualified BAS Agent - you can check them out on Practioners Board website

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Read our testimonials on our website here is a sample: “Stefano Martini Director - Eternal Skin Heidelberg”. “Their personal approach and thoroughness reassures us that we are working with partners that will provide us with the service and results we need, so we can focus on running our business and doing what we do best.”

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At bookkeeping your bizzy bizness we are not your average bookkeepers – we become part of your team – our team together with you the business owner focuses on understanding your business goals and listens to your concerns in order to provide bookkeeping solutions for your business – let’s turn that income less expenses to a PROFIT! – We can help you!    We know that one of the biggest headaches for businesses today is meeting all the necessary ATO obligations – We can help you – We are Licensed BAS Agents -we can get you on time, each time when that BAS – IAS is due! Is the Bank or Accountant yelling out for up to date financials & records. – We can Help you

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What size of business Do  you run the business as a Sole Trader or Company Do you have employees - how many - how do you pay them - does payroll change weekly or is is the same each week is BAS requires are you registerd for BAS monthly or quarterly how many bank accounts - credit cards do you use for the business

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Step 1 – Put all receipts / bank statements / invoices   into envelope- mail to us, or satchel provided drop-off to us , or scan and upload to us via dropbox  · Step 2 – We receive either historical or live transactions (dependant on type of bookkeeping we have agreed to) . Step 3 - notate all information for each transaction on your bank statement to save us time asking you more questions

Question 9

What makes your pricing competitive?

Accepted Answer

Simple excercise with your calculator:   How many hours are you spending doing your own bookkeeping per week- now multiply that by your hourly rate you charge out in your business - multiply by 52 weeks… i.e    15 hours per week x $60 per hour = $900 x 52 weeks = $46,800    ﻿   ﻿You could be spending time growing your business!   ​ Look at our packages and see what you are saving!!!!!

Question 10

How do you normally charge for your service?

Accepted Answer

Our Online – Remote access – Outsourcing bookkeeping services offer business’s the benefits of a professional accounting department, without the costs or commitments associated with hiring, training or managing on-site employees. We specialise in offsite bookkeeping understanding that every business is different we help you to tailor different packages & accounting software that you can choose from our Getting Bizzy to our Bizzest Package and also other services to suit your business

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bookkeeping is not accounting. It is the process of preparing the information that the accountant will use to prepare financial statements and interpret them. Bookkeeping consists of recording the day-to-day transactions of a business such as sales, purchases, revenues and expenses. Bookkeepers can also write cheque’s, make direct debits, make deposits and reconcile bank statements. This information is then provided to the accountant.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We hold all current certificates and are Qualified BAS agents you can find  us on the taxation Practioner Board  - we are members of the Instiute of Certified Bookkeepers - Australian Bookkeepers Network - we are business partners with Intuit books Online - Reckon Accounts - MYOB - Xero

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