Question 1

How did you decide to get into your line of work?

Accepted Answer

My passion in life is understanding businesses and finances - accounting allows us to work with customers and help them grow and understand their businesses where clients may not necessarily see their business from a different angle

Question 2

What do you like most about your job?

Accepted Answer

Helping customers grow their business and seeing the customers appreciate your value

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Someone that listens to their clients needs and delivers on their service. Clients want to be valued and want loyalty not just at the start when you are trying to win them as a customer but the whole way through their journey.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We focus on agreed fixed costings and not hourly rates providing customers with guaranteed fixed pricing providing full transparency in what its going to cost them

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally clients don't provide sufficient information at the beginning when asking for a quote. For example: Customer may ask to quote on an individual tax return but does not specify whether they have shares, property investments, interest from savings accounts, motor vehicle deductions and so on. Prices can vary from as low as $99 to $1,000 depending on the complexity of the return.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1 - Have all the supporting documentation handy prior to contacting us Tip 2 - Spend time completing our short questionnaire which will allow us to be competitive in our pricing Tip 3 - Have a list of any questions you would like us to answer for you prior to our initial meeting

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10% saving off their first monthly subscription free. also if client comes on board with Xero we will pay for their first monthly subscription valued @ $50-$80

Question 8

What makes your pricing competitive?

Accepted Answer

Fixed monthly pricing to allow affordable repayment plans for our clients based on the set agreed fee each year. This allows the client to budget for their accounting, bookkeeping fees without the fear of not knowing what their accountants bill is going to be at the end of each financial year.

Question 9

How do you normally charge for your service?

Accepted Answer

Prices vary from business structures to individuals - whomever you are we offer fixed pricing and don't charge hourly rates allowing customers to know exactly what they're going to pay

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a 'One-Stop-Shop' where we are able to focus on providing a complete package for customers from setting up businesses, to providing bookkeeping services through to lodgement of tax returns and compliance

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bachelor of Business - Major in Accounting CPA - Certified Practice Accountant we have over 10 years experience in both Commercial and Public Accounting giving us a well grounded knowledge of small medium businesses from turnover $100,000 through to $20 Million

Boca & Co

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