Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our work is guaranteed... In the rare case that you aren't satisfied the first time we'll keep working with you to get it right so that it meets (or preferably exceeds) your requirements.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Unfortunately, there are many self-proclaimed web design experts out there and it is an industry that grows daily. Not all website designers are equal, which is why it pays to have some knowledge before you enter the market. Be informed and ask lots of questions before making your decision. See our FAQ listing for answers to some of our most commonly asked questions.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: How much does a website cost? A: This can vary depending on things such as how big the website is (number of pages) and the features and functionality that is included in the website. Our most basic website project starts from around $500  Q: How long does it take to design and build a website? A: The time it takes to produce a website depends on the size and complexity of your site. A basic website typically takes around 1 week from beginning to end. Some more custom and complex project may take longer.  Q: Will my website work on mobile devices? A: Yes, using responsive design we ensure our sites work on all devices, including desktops, laptops, tablets and mobiles.  Q: Do you build mobile apps? A: No, we don't - but we do make our websites work on all devices. Developing an app for mobiles and tablets across the range of different platforms can be an expensive task, and in some cases can be resolved with a responsive website.  Q: Can I sell products on my website? A: Sure thing - our content management system can build and host your online store, and we can set up all of the security necessary to ensure your customers' details remain safe and secure.  Q: How does the payment process work? A: The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.  Q: Can you help me update my existing website that another web firm built? A: No. We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we create. There are issues of liability when multiple programmers work on the same code over time.  Q: Can you help me write content for my website? A: Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website in the planning stage.  Q: Can you help me source photos for my website? A: Yes. We will help you source stock photos. We also have photographers and videographers available to produce custom photography and videos for your website.  Q: Do I own my website? A: YES! Everything that we build will be 100% owned by you. Our clients usually stay with us for the life of their website (or even longer). But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.  Q: Is web development and web design the same thing? A: All websites are created using web design techniques but web development, or Web programming, is only used when a site needs to be interactive, dynamic or perform a function that is outside of the realm of static website design.  Q: What else do I need besides a professional web developer? A: That will depend on the purpose of your site and the type of interactivity it offers. You may need secure hosting, SSL certificate, a merchant account or an online payment gateway provider. We will discuss your requirements with you and provide the web consultancy necessary to help you determine exactly what is necessary as well as the best method of obtaining it.  Q: How can I ensure that my website will be within the first few entries in the Google Search Engine? A: BM Consulting are experts in Online Marketing. The process of ensuring that your website is within the first few entries in the major search engines is a process called ‘Search Engine Optimization’.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

These days almost "anyone's" kid, neighbour or friend can build a little website not "everyone" can build a website that achieves business objectives, engages visitors ,and is optimised for traffic and conversion. We focus on quality design and your businesses' objectives to ensure you get the best results, satisfaction guaranteed!  With customer service that is second to none, you can't go wrong choosing BM Consulting!

Question 5

How do you normally charge for your service?

Accepted Answer

Free quotes - Charges are dependent upon clients requirements. Special package deal pricing is available for websites. Your project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch. For further pricing information refer to our website: www.bmconsulting.space

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At BM Consulting we specialise in Web Design, Marketing, Graphic Design, SEO and SEM, Social Media and other complimentary services.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As business owner & manager I hold a diploma of business marketing, obtained from Deakin University and backed up by over 15 years of real world industry experience.

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