Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Blue Lagoons Bathrooms are a fully insured business. Our insurance company is NRMA Insurance. Blue Lagoon Bathrooms offers a 10 year warranty on all workmanship on our bathroom renovations excluding fixtures and fittings as they have their own manufacturers guarantee’s.  Any major defects caused by improper workmanship as per the Building Code of Australia will be covered by Blue Lagoon Bathrooms for a period of 10 years from the date of completion.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Blue Lagoon Bathrooms is a family owned and operated business that has been in the building industry for over 30 year. It is almost impossible not to be involved.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our favourite customer stories is a bathroom renovation we did for a customer in Winston Hills. It was for a newly wed couple and the father asked us to do the renovations while they were on their honeymoon. It was a surprise wedding present and everything was done perfect, ready for their very emotional arrival home.

Question 4

What do you like most about your job?

Accepted Answer

The best part about renovations is seeing the transformation of the project from concept to completion and watching the excitement on our customers eyes as they see it all coming together.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

With any renovation jobs there is always a potential of extra unknown variations that have to be dealt with.  Always ask what extra variations you can expect and what these variations can cost you. You don't want any nasty surprises.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions asked are "how long does it take to finish" and we normally allow 2-3 weeks. Another common question is "can we buy our own bathroom fittings" and we always say Yes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Blue Lagoon Bathrooms, we don’t employ salesman. Your dedicated project manager inspects your home, assesses it, quotes it and stays as your single point of contact throughout the whole job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Blue Lagoon Bathrooms offers a 10 year warranty on all workmanship on our bathroom renovations excluding fixtures and fittings as they have their own manufacturers guarantee’s.  Any major defects caused by improper workmanship as per the Building Code of Australia will be covered by Blue Lagoon Bathrooms for a period of 10 years from the date of completion.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We require the size of the bathroom, the age of the home, what level it is on and what construction the home is, as we normally calculate our estimates based on this criteria.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best way to save money when renovating a bathroom is to shop around for your PC items including all your fixtures. Toilets , bath tubs, vanities, tiles, tap ware etc are all items that you can save plenty on if you shop around.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Blue Lagoon Bathrooms offers three main bathroom renovation packages and all can be viewed on our web page. We can make almost any budget work for our customers without affecting the quality of our workmanship.

Question 12

What makes your pricing competitive?

Accepted Answer

Blue Lagoon Bathrooms does not have a bathroom showroom with salesman and showroom staff. Our overheads are very low which allows us to be competitive with our prices.

Question 13

How do you normally charge for your service?

Accepted Answer

Blue Lagoon Bathrooms has numerous complete bathroom packages available for customers starting from basic bathroom makeovers and facelift packages from $7900 to complete renovations of bathrooms between $12000 and $15000.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

From concept to completion, we offer a complete service for renovations of bathrooms, en-suites and laundries including design, plan, supply and renovation. All work is carried out by our own team of qualified licensed trade’s man who are fully licensed, insured and well experienced in the building industry.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Blue Lagoon Bathrooms is a family owned and operated business that has been in the building industry for over 30 years. All our tradesman are qualified, licenced and experienced.

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