Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Blocked Drain Plumbers are Melbourne's most trusted emergency plumber. We are definitely insured and we do guarantee all our work.

Question 2

What do you like most about your job?

Accepted Answer

I LOVE the plumbing business that i have grown over the past 15+ years. The processes, instruments, equipment, and staff that i employ in my business are perfectly aligned. This means that i can service my customers better at value for money prices.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question customers ask us is "How long till you're here?", when referring to their emergency plumbing problem. Our answer is always "at latest, 1 hour".

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 15+ years experience working in the plumbing industry, Blocked Drain Plumbers has forged a solid reputation across Melbourne as being reliable and trustworthy. We have many repeat customers and many referrals from a job well done too.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Each plumbing phone call requires an on the phone consultation from us.   Blocked Drain Plumbers will ask questions to find out what the problem is and organise a time to get it fixed.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There are many factors to consider when you are faced with a plumbing emergency.  We recommend the following:   1) Have a notepad and pen 2) If possible, we will give instruction(s) as to what you can do before we arrive to save from more damage 3) Do instruction(s) provided

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Blocked Drain Plumbers is offering a 10% discount off the RRP for late night plumbing / emergency plumbing jobs across Melbourne.

Question 8

What makes your pricing competitive?

Accepted Answer

With over 15 years experience working as a plumber of which 12 years has been specialising in emergency and late night plumbing emergency services, Blocked Drain Plumbers have perfected our processes and have good relationships with our suppliers. We guarantee value for money services.

Question 9

How do you normally charge for your service?

Accepted Answer

Blocked Drain Plumbers take cash, cheque and credit card payments for all plumbing services that are completed all over Melbourne.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Blocked Drain Plumbers specialise in the following areas of plumbing:   Blocked Drain Blocked Toilet Blocked Sink Blocked Stormwater Drain Clogged Drain Sewer Blockage Sewer Plumbing Burst Pipe Emergency Plumber  We service all of Melbourne, have the fastest response time in Melbourne, guarantee our work and provide value for money services.

Blocked Drain Plumbers

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