Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is fully insured and we guarantee all of our work because we take pride in our work and would love to have repeat customers. We provide electrical certificates when required and we won't do any work that we wouldn't complete in our own house.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoyed doing electronics at school and enjoyed working with my hands so it was a natural progression once I finished school to go into a trade as an office job doesn't suit me.

Question 3

What do you like most about your job?

Accepted Answer

I really enjoy installing P.V solar systems as they are a way off helping to reduce our carbon footprint. I also enjoy helping people with advice or knowledge when required.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common questions I get asked are about brands but also just advice on positioning of things. In regards to brands I always advise people that the old saying of 'you get what you pay for' is very true, more so these days with extremely cheap overseas products flooding the market.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I pride myself on being reliable, trustworthy and punctual because if a tradesperson has these facets then they will have happy clients Happy clients means repeat work but also word of mouth recommendations. This is vital for a small business like myself to be successful.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I believe I am old fashioned in some ways and I take a lot of pride in my work. If I would do it in my own house I definitely wouldn't do it in a clients house. I am more than happy to give advice and help people out as much as possible so they feel like they have made the right decision.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

First of all the specific work that the customer would like done and then it would be the type of building the work will be undertaken in or the surroundings if outside. Then if the customer has any preference in regards to brands to be used.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know exactly what you want to be done. Provide as much detail about the job as possible. Don't always pick the cheapest quote.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Right now until the end of the financial year I don't need to charge G.S.T. I believe my prices are fair and competitive for a quality installation and friendly service to go with it.

Question 10

What makes your pricing competitive?

Accepted Answer

My pricing is competitive because I am not looking to cut corners to make the price cheaper. I price the job up for a quality installation that I would be happy to have in my own home. Right now I don't need to charge G.S.T which makes me even more competitive.

Question 11

How do you normally charge for your service?

Accepted Answer

Every job is different and we take that into consideration. We can charge an hourly rate, flat day rate, per point rate or a set fee for a larger installations. We are more than happy to discuss this with a customer in regards to their job.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

First and foremost we specialize in PV Solar System Installations but we are now starting to make Split System Air Conditioning a priority as well as CCTV Installations. We also have someone who has completed the  Ecosmart Electrician Course, he can provide information in regards to reducing greenhouse gas omissions and more importantly how to save money on Electricity.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been lucky enough to work on projects big and small in various different locations and environments covering the domestic, commercial and industrial sectors. I believe this helps me to look at things from a different angle when required and navigate my way around tricky installations.

BLH Electrical Solutions Pty Ltd

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