Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and our work is guaranteed. The exact terms of our trading arrangements are included on our quotation.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Advertising, copywriting and art were always a passion from an early age - Graphic design and communication was a natural fit.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One client Grotec, had a tired brand identity that no longer reflected the company they have grown up to be. We created a new Brand identity that assisted them and gave them confidence in approaching new international markets with their products and achieved a multi-million dollar sale as a result.

Question 4

What do you like most about your job?

Accepted Answer

Seeing the results our clients achieve using the design work we create. We really partner our clients and establish a long term view so we can assist them now and into the future.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

You want a designer that is open, honest, reliable and passionate about their work. Throw in a wealth of experience and knowledge of the local and broader market and you can't go wrong.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Am I only going to get 1 design to look at? Generally we create at least 3 options to review which will explore different styles of approach to ensure our clients have the perfect fit for the design deliverables.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a genuine passion for creating effective, dynamic designs that inspire our clients and drive their businesses forward. Some client testimonials are on our website too!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Blanc Creation has over 20 years of experience working in most business categories including Property, Healthcare, Education and Aerospace to name a few.. Our clients range from start ups, small and medium companies to national and multi-national entities. Call us today and see how we can help you!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the design is for - what will it need to do to perform well? What existing guidelines do we need to be aware of? How and where will it be viewed (as this determines how the file will be created). What timeframe are we working within and what is your budget?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have all relevant information/imagery available to enable us to produce the work efficiently. Be clear on expectations and delivery times. Communicate in a timely fashion!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any new customer can quote OneFlare when they advertise their project and receive a bonus $50 design credit if we are chosen.

Question 12

What makes your pricing competitive?

Accepted Answer

We are passionate about helping our clients. We understand that all businesses are in different phases and pricing needs to be commensurate with the deliverables. We are fair and cost effective in all our endeavors.

Question 13

How do you normally charge for your service?

Accepted Answer

Once we recieve a detailed brief we can provide a written quote detailing our works to be delivered. Once approved a deposit is paid and we commence work on an outstanding design solution.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Branding and Printed design work are our core areas although we do handle digital design work and websites as well.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years International experience, our staff are degree qualified and have the passion to ensure your work performs and inspires.

Blanc Creation Graphic Design

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