Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Bizi Clean has $10 million Public Liability insurance. We absolutely guarantee our work, if your not happy we come back until you are, no further charges of course. We have never had to do this and work hard to ensure we never will.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I understand that cleaning isn't a glamorous industry but why shouldn't it have a professional profile that people take pride in. Not everyone wants to be a Lawyer or Doctor but that doesn't mean they can't work hard and be in a team culture that delivers quality. That is Bizi Cleans goal.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I received a call late one Friday afternoon from a warehouse/office that let their cleaner go due to bad service. We gave them their first clean for free to prove ourselves and have been cleaning the premises ever since. They couldn't be happier.

Question 4

What do you like most about your job?

Accepted Answer

We have a strong company culture and our staff have great pride in being the best cleaners on the Gold Coast... Working with great people and delivering great outcomes.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is this company only in it to make a dollar or are they here to make a better place for us to work.  Most times the cost shouldn't change but Bizi Clean can guarantee the quality of delivery will be superior.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we rely on you?  Lets face it, Cleaning isn't a glamorous industry but it is so important for each and every business in terms of delivery to your customers and on the same level, employee happiness. Yes you can rely on us, we have never let anyone down and strive hard to ensure we never do.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Bizi Clean enjoys what it delivers. As an owner/operator I care about every part of my business. I take on all cleans initially so I understand what is required and if I hand it over to another member of staff then I undertake random audits weekly to ensure that the quality never slips.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Bizi Clean strives to be the best cleaning company on the Gold Coast. The best in terms of quality, the best in terms of service, the best in terms of care & delivery.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Bizi Clean wants to ensure that your always happy with our service. As much information on what you want is so helpful when delivering your perfect clean.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money during the tendering and implementation phase by giving as much information as possible. 1. Give a brief outline of what your looking for. 2. Are there specific items/areas you want focussed on or left. 3. Are there any restrictions on the work time or flow.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

In October Bizi Clean is offering its first clean free if you sign up for an ongoing service. If its a one off, give us a call and Im sure we can offer something worth while.

Question 12

What makes your pricing competitive?

Accepted Answer

We don't waste time on things you don't need. As a cleaning company our focus is on a key client list to ensure that high quality, affordable service is always delivered. We want to deliver more than just the usual cleaning service, we want to tailor our service to your needs.

Question 13

How do you normally charge for your service?

Accepted Answer

Based around free Quotation. We find that saying we have a cheap hourly rate and then doubling our onsite time isn't the best business practice. We promise to supply an affordable, quality service. ALWAYS.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We provide cleaning services for offices of all sizes, shopping centres, warehouse & industrial spaces, commercial & residential Body Corporate areas, hospitals and education facilities.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bizi Clean has professional cleaning experience across the commercial and private industry. We work hard to understand the requirement of each project we take on, we study the workplace and delve into our skills and experience to deliver a quality clean.

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