Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Big-Land Excavations is a fully insured business this is a very expensive part of our costs and another reason why you should be careful when using cheep trades they will probably not be fully insured. All my work is guaranteed to be carried out to the beat of my ability.

Question 2

How did you decide to get into your line of work?

Accepted Answer

When I was a child I grew up in the land there was always machines everywhere and I could never get enough of them   I guess this never left me so I so I decided play on them every day and have done ever since. How lucky am I.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I don't really have any stories from customers except I hope that all story's told from my customers to my future clients are positive and if there are any negatives I invite them to let me no any time so they can be fixed.

Question 4

What do you like most about your job?

Accepted Answer

Well you will be happy to no that I really enjoy my job, I get to make people happy and make a difference that will be around forever sculpting the earth to shape your lives. In regards to to cutting trees down I would rather them be left alone but they do become a danger and therefore have to be dealt with this is a real skill in its own right and one I enjoy doing well.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured How much notice do you need to commit to a start date. How long have you been in the industry do you have a web site so we can view some  of your work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I am asked are you insured, Yes I am asked what machines do I have, please refer to my web site www.big-Landexcavations.com.au I get asked if I can seal dams, yes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am reliable and trust worthy this is one of the most important aspects for you the customer, not just in the short turm but also for the future, you allow us into your private space for all to see, allowing the wrong person into your home is easy to do so be careful, you can be assured that I take your priversy very seriously.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

You can be assured that we will do the job properly t first time, I will not let you down , I have 22 years of experience in these fields and I do the job for you myself ensuring the best result, im always only as good as my last job so this is very inportant to me.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I will need to no the address and a time and date that we can meet to discuss the job at hand. It is quite rare that I can quote the job on the phone unless it is a job that can be carried out on an hourly rate.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Money can be saved firstly by not employing the wrong person for the job because they might seem cheep, I spend a lot of time getting paid to fix up other earthmovers stuff ups, please remember cheep can be very costly in the long run.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I do not run any special offers but I try to look after all my customers equally. If I have worked for the customer in the past I will make sure they are always looked after.

Question 12

What makes your pricing competitive?

Accepted Answer

Working for myself I have to keep my pricing realistic for both my customer and myself the industry that I am in is extremely expensive to run and for me to earn a living for the long term this needs to be kept in prospective. I am a big believer in you get what you pay for.

Question 13

How do you normally charge for your service?

Accepted Answer

All my jobs are a written quote emailed to you  so you no exactly where you stand from start to finish. In some cases an hourly rate will be discussed and applied.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I Specialise in house and shed pads of any shape or size, driveways of any shape or size, back yard make overs, block and land clearing any size, Retaining walls stepped into hill sides, bulk excavation , dams of any size , stump holes .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the industry for 22 years and have worked in all aspects of earth moving and tree lopping giving me the skills and experience to give you the right information and do a proper job first time every time.

Big Land Excavations & Tree Services

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