Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured tree care company and carry a $20,000,000 Public Liability policy as well as Workers' Compensation insurance for all of our employees.    With a combined experience of over 20 years, we've never come across a job we couldn't satisfactorily complete.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

One of the most important questions clients need to ask is if the company carries all mandatory insurances should there be an accident to the worker or to the client's property.  Questions relating to the experience, cost, and is the quote detailed to the work being done to avoid payment issues.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Ben Hastings Tree Service is grounded upon a few very simple, yet important, core values being safety, affordability and extremely prompt and reliable service. We have always completed all of our jobs satisfactory to our clients, references available upon request.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Ben Hastings Tree Service prides itself in doing the job right the first time, every time. This is why I’ve put my name to the company, because I personally guarantee all the work in which we complete.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we can provide a quote to you we need to visit the site.  This way, we can determine what equipment will be used, number of staff and how long the job will actually take.  Written quotes are always submitted to the client within 24 hours of receipt of the job request.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Three tips to saving money on your job:  1.  Keep the wood from your tree removal for firewood  2.  Ask us to mulch the wood to spread around your garden 3.  Choose us for the most competitive price!

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At Ben Hastings Tree Service, we acknowledge our dedicated defence force and pensioners by offering attractive discounts on all of our services.

Question 8

What makes your pricing competitive?

Accepted Answer

Our business is grounded upon a few very simple, yet important, core values being safety, affordability, in a very competitive market, and extremely prompt and reliable service.

Question 9

How do you normally charge for your service?

Accepted Answer

Written quotes are always submitted to the client within 24 hours of receipt of the job request. We will never change the final price of a quote unless additional work is added or removed.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

e provide the whole spectrum of tree care service from advice on the health, safety and structural condition of your client’s trees to the complete removal and grinding of the stump.  We also provide a full service tree and shrub care program whilst maintaining a sustainable environment.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have all necessary machinery and equipment to complete any job. With a combined experience of over 20 years, we've never come across a job we couldn't complete.

Ben Hastings Tree Service Pty Ltd

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