Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured and guarantee all of our products up to 2 years. If you have any queries regarding lifespans of our products, please contact us for full details.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My Grandfather, My Grandmother, My Uncle and My Father and Paul Walker... said to me - It's better chancing a dream that might lead you nowhere than thinking about what IF and did nothing about it. I really love doing what I do

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every One of Batta Signs Clients Has a story and they are all great.  We love to hear what's happening in our client's lives.

Question 4

What do you like most about your job?

Accepted Answer

Seeing the smile on my clients face, the excitement before we have started and the surprise after we have finished the job.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask the professional to detail every aspect of the job you don't understand and if they cannot give you understanding of what you are paying for, they could be doing a dodgy job.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How quickly can you book my job in? We have a 3 working day turnaround on majority of our products. This is once we have received your artwork approval and minimum 50% deposit.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

When you are the business owner everything relies on you, we have to be trustworthy and reliable to keep clients and create new ones.  You should always follow your gut and make up your own mind about someone.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We enjoy your work and we always will do the job right the first time and within your budget. After all its your money that helps Batta Signs help the community, without you Batta Signs would not be around. The client always comes first.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Batta Signs will need your contact number, email and your address (if installing at your business). We need exact sizing and type of product required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

First, find Batta Signs in Deception Bay. Tell us what you would like for signage and what you budget is. Give us as much information as possible to minimize artwork time and streamline your job.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have monthly specials and a new business start up package. You will need to keep an eye out for them on our website or facebook, or contact us and our friendly staff will be happy to help.

Question 12

What makes your pricing competitive?

Accepted Answer

The budget that the client has set for us to work with, meanwhile getting the maximum impact with great signage for as little as possible.

Question 13

How do you normally charge for your service?

Accepted Answer

Batta Signs charges by the square metre with printing signage and with the design work and installation we charge by the hour. This will keep the costs down. We at Batta Signs charge fairly, we are not the cheapest but we are not the most expensive.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Here at Batta Signs, we all have specialist areas of signage. My Staff are hand picked from the best trainers and teachers. Batta Signs realised before starting a business where the others fail in is customer service, its all about maximizing you and your budget.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Here at Batta Signs, our staff and I, have over 40 years experience in the industry. We have travelled the world to do what we do.  We enjoy what we do, we have never had a job too big that we can't do.

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