Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

all our work is backed by our guarantees: - Hardware - 80 to 365 days - Print and media: 90 days

Question 2

How did you decide to get into your line of work?

Accepted Answer

As a boy and a young man, I always loved sales and always wanted to be working for Coke in sales or marketing. As I educated myself and started working, I developed a love for Marketing and started a print business. Now, as Marketing Consultant, I instead work on Coke Campaigns & other major brands.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We work with a lot of not-for-profit organisations nationally and one of them approached us to do a simple project which only required flags. After loving our service & the quality of our products as well as the price, we now work regularly with PCYC all around NSW and they are amazing to deal with.

Question 4

What do you like most about your job?

Accepted Answer

We love to see how customers present themselves and love to provide ideas so that our customers improve their branding and profitability or return on investment.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When dealing with us via OneFlare, we always recommend that you still give us a call to discuss the elements of your project. This often leads to us being able to provide you with options that may be more suitable and often more cost effective. Getting it right for our customers is our aim!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I have a graphic design project, can Bannerworld assist me in doing my design work? Bannerworld only assists Customers with graphic design related to Printing & Signage. We have an inhouse graphic design studio to assist clients create projects that are getting printed. We do no do Design by itself.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having been in the marketing, printing and design industry for over 30 years, we are trusted for the levels of customer service we provide and the quality of the products we produce.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are one of Australia's largest supplier of Signage, Flags and Banner solutions and trusted for having affordable and quality solutions.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We like to engage with our customers and sometimes a good phone call achieves much more than a thread of emails.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- Ensure all your designs are proofed or at least have a design brief that is accurate 2- Talk to our customer service team to ensure that you are getting the best solution for your requirements 3- Clearly define your needs to ensure that we understand your true requirements.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

When receiving a quote and our introduction from OneFlare, we always recommend you discuss your project with us to ensure that you are getting and paying for exactly what you want so that you have no surprises when you receive your order.

Question 12

What makes your pricing competitive?

Accepted Answer

Being part of a National Communications Group and dealing with hundreds of customers located all around the country each month, we are able to offer more competitive solutions than other suppliers. Our success comes from our ability to have a stronger purchasing power.

Question 13

How do you normally charge for your service?

Accepted Answer

By visiting our website, you will get access to all pricing for all of our standard product lines. We do offer same day quotes for all custom requirements.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We offer a range of large format printing and signage solutions and service small to medium businesses nationally including some of Australia's Fortune 500 Clients. Being part of the 20Twenty Communications Group, we are able to offer a wider range of services in print & promotional merchandise.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Flags - Pull-up Banners - Corflute Signs - Point of Sale - Posters - Marquees - A-Frames - Media Walls - Selfie Frames - Wallpapers - Fabric printing - Stickers - Safety Signs - Shop Signs - Window Signage - Vehicle Graphics - Magnets - Frameless displays - Lightboxes - Design Services and more.

Bannerworld Australia | 20 Twenty Communications P/L

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