Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am an insured business with full Public Liability Insurance. Please refer to all customer reviews on my Facebook Page for more information about my services.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been working in children entertainment for about 3 years now and during this time I have catered for all different things from Characters, Face Painting, Balloon twisting, PopCorn Machine Hire and Jumping Castles. Then I had customers asking if I did decorative balloons so I thought Why Not!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I love all my customer stories! Each party is individual and each experience is different, but the happiness they show is amazing!

Question 4

What do you like most about your job?

Accepted Answer

I love have creative my job can be, I love that the client doesn't see the end result until I have set it all up for them on the day of there event, I love the smile and the excitement that the client shows when they see the end result!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask what type and brand of balloons are used. A lot of people use balloons from a discount store, unfortunately, what people don't understand is, yes they are cheap, but will they last as long as a quality balloons such as Qualatax? Qualatax are what people should be using!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge? Is the most commonly asked question. My answer is "It all depends on what you are after.."

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a lot of pride in my work and treat it as an art. I am always on time and will always return your calls. I also like to meet my clients when booking in there event so I know we are both on the same page and the customer can build trust with me.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Balloons of Distinction Melbourne supplies balloon decorations for all special occasions within your budget. Specializing in all events such as weddings, engagements, christenings, children's party's, adult birthdays and anniversaries, corporate events, Christmas party's, photo shots, baby showers,

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before providing a quote, show me a few images you are after, let me know of your theme, if you don't have a theme, let me know of the event and I can send you through some designs. Also, what is your budget and what items did you have in mind?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Think about alternatives, helium cost a lot more than plain old air but the effects are just as good or if not better, but best of all CHEAPER!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Notify me that you have come from Oneflare and I will offer a 10% discount to your first order over $80.00..

Question 12

What makes your pricing competitive?

Accepted Answer

Our prices are competitive for the products I use. If you get a cheaper quote, I will beat it by 10%.

Question 13

How do you normally charge for your service?

Accepted Answer

I have lots of packages available, making it more affordable for everyone to be able to get everything they would like at there event. These packages can be tailored or we can make you your own packages. Price depend on what you want and bulk discounts and specials are applied.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in all occasions and all events whether they are big or small orders. Send me through what you are after and I can send you through a quote.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the industry for 3 years within Kids Entertainment and have recently decided to start doing balloons for all occasions.

Balloons Of Distinction Melbourne

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