Question 1

What do you like most about your job?

Accepted Answer

As lovers of the outdoors, we strongly believe that your garden is an extension of your living area. There's no better office to be working in all day. The satisfaction from transforming your garden is what keeps us happy - if you want to spend all your days in your new garden, then our job is done!

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

You may have an idea of what you'd like your garden to look like, but the right landscaper/gardener will let you know whether or not your dream will transfer to reality. Ask if they have any suggestions - if they don't, you should find somebody else.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We aim to provide a punctual service at all times, and on the odd occasion we can't be with you when we've agreed, we'll be sure to let you know and reschedule. Whilst we're working for you, we are fully accessible - if you want to pop out and discuss our work, you're always welcome to. We're happy for you to be home when we're there, but if you have somewhere you need to be that's ok - so long as we have access to the areas we need!

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Baldwin Maintenance prides itself on our honest, efficient and reliable service. Our prices are highly competitive, yet the quality of our work is never sacrificed.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give customers an accurate quote, we prefer to visit the site obligation-free. This allows us to survey the area of work and take accurate measurements, whilst also providing an opportunity for the client to bounce ideas off us. While we are of course managed by the customer, if we think your idea might not succeed, we will be honest and explain why - nobody wants to pay good money for a service that needs to be fixed again a short-time down the track.

Question 6

What makes your pricing competitive?

Accepted Answer

Our pricing structure allows us to offer you our services at an hourly, half daily or daily rate, depending on your individual needs.

Question 7

How do you normally charge for your service?

Accepted Answer

We offer a competitive hourly, daily or half daily rate for all landscaping and gardening services, with materials charged accordingly. We offer green waste removal charged per load. Lawnmowing services are priced as determined by the size of the area.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in regular, on-going garden maintenance for our clients,  providing services on a weekly, fortnightly or monthly basis. Our attention to detail and punctuality is second to none. We are experts in paving, especially using Old Red Bricks - visit our gallery to see the quality of our paving work.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 15 years gardening and landscaping experience, and our passion in creating a garden you will love is obvious in the final result.

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