Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I have full public liability and equipment insurance and in the unlikely event a customer is dissatisfied a refund can be discussed

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Value for money as our business has low operating costs and many years of experience and can still offer a great and memorable service.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Location, time required, how many people and whether it's outdoors or indoors and If outdoors is cover provided if it rains

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Contact at least 3 service providers for pricing and services offered, many DJ's over charge for a service that can be done at a lower cost so ask as many question as possible. Don't pay for large scale production and lighting that you don't need, some operators may charge high prices in doing this when you don't need it. Make sure operator has public liability insurance, this could be potentially costly to both parties if they don't.

Question 5

What makes your pricing competitive?

Accepted Answer

Low operating costs, I own all of my equipment so no need for hiring additional production. I operate from home so no overheads for office costs whilst still offering a professional service backed by over 15 years experience.

Question 6

How do you normally charge for your service?

Accepted Answer

My pricing is based on time required and location. Occasionally clients have special requests that are outside my normal performance and this can be discussed at the time of enquiry.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Customised mix between DJ and live entertainment in one performance or DJ or live entertainment, which ever suits your requirements.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 15 years experience in the corporate and private entertainment market with the ability to listen to the customers and provide a service that suits your requirements.

AUSTEN TOWERS MUSIC PRODUCTIONs

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