Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have professional Indemnity Insurance and yes we guarantee our work. We are a CPA practice and we have standards to which we must meet in our work practices.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was born to this. I was going to become a professional percussionist but my Dad said i would make a great waiter aswell. Dad is a CPA and I have been helping him all my life with business. I love making a difference to people's lives and those of their families.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Where do I start? Well did you know that over 10 700 businesses went into liquidation last year. Now that is companies only and not even counting individuals who went bankrupt. Do you really want to become a statistic. Check out our web site www.shuriken.com for some stories and testimonials.

Question 4

What do you like most about your job?

Accepted Answer

I make a difference to people lives. Our missions statement is " To educate and enable Australians to easily manage their financial affairs and help them to create wealth and abundance in their lives"

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

You need to interview your Accountant before you engage them. You should ask a series of questions but always include. Do you understand my business? Do you have other clients doing a similar business? How did you help them? How can technology help me improve my work practices?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Well it all depends on what services we are providing. You should interview your accountant. What can you provide? Do you understand my business? How long will it take for the work to be done? How will you provide me value? Do you have any other clients like me?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We take pride on our work. We really want you to get the best out of your business and finances. If you are not happy then we are not happy. Also sometimes accountants and clients don't work well together. It is no ones fault. We make sure you get teamed up with the correct person for you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Shuriken Consulting is a practice that focuses on small to medium business. We provide excellent customer service and we have a range of knowledge on many areas of business.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what you would like done. We also need to know what level of service you are after. If you ask me to get you the best refund and you think that is the most important thing then we are not for you. If you want someone to help get into good practice and grow your business then call us.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can always save on costs with a good Accountant using the following 3 tips. 1. Come prepared. Have all your documents together and in good order. 2. Come armed with the questions you want to cover.  3.  Be prepared to spend money on good advice.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As an introductory offer any client new or old client wanting to start a Company, Self Managed Super Fund or Trust, will receive our Directors Duties course at 50% of the retail price of $497. This is over $2,000 worth of education. Email me for more details

Question 12

What makes your pricing competitive?

Accepted Answer

Well honestly you can only compete on two things. Those are price and service. You will find cheaper prices than Shuriken Consulting but for value look no further. You will receive the right advice guaranteed.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge per job for services. It all depends. The complexities of a tax return would require specific advice and charging. Generally we charged fixed fees for setting up companies, trusts and super funds.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We help all business with their financial matters. We do have specific skills for start-up ventures. We deal with tradies, cafe's, builders. If you are interested in growing and developing your business then we are the team for you.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 3 different locations. Our clients ranger from mum and dad businesses, start=ups and we also have many clients from all over the globe. We advise them on the correct way in which to setup their business in Australia. We are well versed on tax and corporate law.

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