Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have full insurance and all the correct licenses. All work is guaranteed to an extremely high standard. We are always available to the customer to sort any queries that may arise.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We wanted to offer a different type of service that most companies can provide.We found that the customer seems to be unhappy in this electronic age,so we can offer the face to face service needed in this industry

Question 3

What do you like most about your job?

Accepted Answer

The fact  we always get the job done in a very efficient and correct manner.Most companies will take longer as they pay their staff by the hour. We pride ourselves on a very efficient service.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers need to know what licenses the Asbestos remover holds and of course,insurance should be a priority. Their safety concerns should also be answered to a satisfactory standard.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customer concerns are related to the actual area being asbestos.The other concerns are testing,safety of the known areas.Quoting is also high on their list of questions.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being in business for many years gives us the edge to really satisfy our customer needs.I have all the proper qualifications ,license and insurance to cover all your requirements to complete the works.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Australian owned,we feel we offer the one thing that sets us apart from the rest,and that is good old fashioned face to face service and advice that the customer requires to help complete their experieince.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the exact area and scope of the works. In most cases we prefer to examine the areas and take exact measurements to cover all areas. Access,height requirements,driveway access are just some of the concerns...

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Some customers may wish to clear an area eg as clear vegitation from around a shed for example to allow clear and uncluttered access for the works to continue. This will also result in a more competitive price.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers can enjoy a special 10% discount off our normal pricing over the coming months. Just mention one flare and on approval of the works,your discount will apply

Question 11

What makes your pricing competitive?

Accepted Answer

As asbestos needs to be assesed by an expert ,we can make an on the spot quotation and assess the scope of the works required to best suit the customers needs. We offer better pricing due to lower overheads.

Question 12

How do you normally charge for your service?

Accepted Answer

Our service starts at the point of the works. Some of the works are based on a Square meter rate,usually outdoor structures,while indoor rooms such as laundry bathroom etc are based on the difficulty and time associated

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our particular focus is Asbestos removal of all B Class types. We can also offer a range of skilled trade persons to replace the works you have had done,from fencing thru to roofing.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have learnt all the ways necessary to complete the full service to be provided to the customer. Our knowledge allows us to complete the process without any fuss for our customers.All License,tickets and insurance are available.

Aussie Asbestos Solutions P/L

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