Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

AUSDOG is Government Registered licensed Professional business and is fully insured.  A guarantee of the highest quality expertise is provided to you. People who want to implement change and want results will reap the benefits, however, if you are not prepared to follow on from what John has implemented with you then he cannot guarantee your result.  The good news is that you can and will see the benefits by simply putting into effect what you have learnt.  John also provides client support should you need to speak to him after he as visited you. Rest assured he is only a phone call away.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It has been a passion since a young boy growing up in the country with working dogs.  It is my love of dogs and dedication to educating people including children on how to correctly handle, communicate  and manage their dogs in today's modern busy lifestyle.

Question 3

What do you like most about your job?

Accepted Answer

Working with people and their companion dogs so they can enjoy a happy, well mannered companion that they thought could never be trained.  A happy and relaxed dog results in happy and relaxed owners.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you service my area - We come to most Melbourne metropolitan suburbs of Melbourne.  How much do you charge - This depends on your particular requirements and how many dogs you have as you will find it is value for money and there are no hidden costs.  What days do you train - We train 7 days a week, at times to suit

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are not amateurs, this is a full time professional business, customers are afforded the courteous response from the moment they call.  This business is about friendly service, quality and affordability and the proper care and advice for you and your family dog.  AUSDOG (John has Victorian Government working with Children Check).

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

John brings to you a very solid and strong professional background. His expertise has taken him to many countries working in all areas of dogs. He has stood the test of time with is unique & innovative approach to working with people and their dogs.  John's  broad based knowledge in dogs is second to none in Australia. Importantly, he gets quick results with long term benefits where others fail.  He will save you money as a result.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your location, the age, sex and breed of your puppy or dog. If there are children in the family and their ages. The particular problems you are experiencing or particular requirements you have.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Don't go out and spend money on products that in many cases are costly and of no use.  Be guided by AUSDOG as to what suitable products are required.  We see many people who spend a lot of money on toys, kennels, bedding. equipment only to find out that they are totally unsuitable.  We will save you money.

Question 9

What makes your pricing competitive?

Accepted Answer

We don't compete on price, others will provide cheap prices with quality to match,  whereas our pricing is based on High Quality and excellent Value for money.

Question 10

How do you normally charge for your service?

Accepted Answer

The charges depend on the location and particular requirements which is individual to their needs.  Feel free to call for a no obligation quotation.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

John specialises in training family dogs, puppies, adolescent and adult dogs. Specialist in rectifying behavioural problems in dogs and teaching owners, including children how to successfully raise and train their companion dog.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 30 years full time international and local experience, John has trained numerous instructors internationally and provided his unique dog training and behaviour expertise to every day modern families to Celebrities, even the Royal Family of Brunei  has engaged John (owner of AUSDOG) to train instructors from the Elite Ghurka unit in Brunei

AUSDOG Puppy Training & Dog Behaviour Modification Specialist

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