Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and we have had no claims against us or any un satisfied customers as we have clear communication practices in place so the client is clear on what is happening in the process.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My grandfather was a mason and my father a cabinet maker its is in my blood I have worked with many great masons over the years and am proud to be called a Stonemason.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have many happy customers that we have worked with over the years we have not once disappointed our clients, STONEMASONRY is a beutifull trade and one that is respected by all of our clients.

Question 4

What do you like most about your job?

Accepted Answer

I am passionate about STONEMASONRY and all that encompasses this material, I am proud to be a stonemason and enjoy going to work and the daily challenges, the extreme satisfaction rpt hat you have built something that will last a lifetime is an amazing feeling.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

In STONEMASONRY it is imperative the client sets up a meeting and has any questions that they would like to ask, eepven photos of what they would like the job to look like so as to give the best possible outcome for the Job.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

There are so many aspects to STONEMASONRY and we cover all areas of stone we are able to answer any questions you may have even if we don't carry out the job we are able to help as we are passionate about our profession.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All of our experience and our passion for the job makes us reliable and trustworthy we get to site and work hard we are passionate about STONEMASONRY and our work shows this.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Aspire Stone Masonry we take time to achieve the highest standards in masonry, we go above and beyond the contract, staying long hours to achieve the best results stone masonry is our passion and we believe that getting the best results starts by satisfying our strict standard of code.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Where the job is, the state of the stone,access and any health and safety issues, each job is specific and it is imperative a site meeting is carried out to be able to see if what the client wants is practical and achievable.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Take photos and include them in your query. Set up a time for a site meeting where you will be there. Look at examples of STONEMASONRY.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

You won't be disappointed with our work we have been in the industry for over 30 years and have some of the best craftsmen and women to help carry out your projects.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we take the time to be able look at the job and to see any possible challenges, I Lias with fellow masons so as to get input on the job so as to accurately price for the job and clear communication.

Question 13

How do you normally charge for your service?

Accepted Answer

In stone masonry there are many variables that can influence a job it is best to set up a site meeting to help to aid in a more accurate quote.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I have access to many crafts men and women to help carry out all areas of stonemasonry projects wether it be drystone walling,cladding,paving repointing new build or stone conservation.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experience in residential projects working with clients and builders, Cinservation projects working with leading Stonemasonry company's in Sydney,Individual clients on small remedial jobs. Training in all aspects of Stonemasonry including restoration,traditional techniques and carving.

Aspire Stone Masonry

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