Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our work is done to a very high standard therefore we can guarantee that you will be happy with the job done and into the future as any job done by us is warranty for the lifetime of your ownership of that car

Question 2

How did you decide to get into your line of work?

Accepted Answer

There are some jobs that are interesting for a lifetime and i am lucky enough to have that with my line of work from a teenage lad i worked on cars and here i am 40 odd years later and it still has its surprises

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Well i did fix a Lamborghini once when no one else would touch it but one of my favorites was the guy from the budget car insurance ad not captain risky but the guy before with the french girl he likes ducati BTW

Question 4

What do you like most about your job?

Accepted Answer

Its amazing the diversity of people i meet in this industry and its really nice to be able to help them out in a time when they need it most . We all need our transport and when its out of action it can be very stressful

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When looking for the right mobile repairer the key requirements for a good job are spectro computer colour matching clean compressed air system the quality of the paint system they use ASAP tick all the boxes here

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common questions i get asked is how to maintain paint or clean faded plastics well we have some really great trade secrets for these questions just ask when i am at your job ill even do a demo

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because we are not a huge franchise operating dozens of staff we keep our jobs to a set limit so all work can be carried out properly and in a timely manner we book only 1 week in advance as to ensure the customers we have already get a premium service

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Experience is a big factor when it comes to someone you can trust to do the job right along with knowledge and access to the latest tools and materials will create a seamless repair experience .   A tradesman is only as good as his tools and tools are only as good as the tradesman

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we do provide the simple way to get an accurate quote within 10mins just take a few photos and sms them in anything we see in the photo we can quote on  The good news is if we quote it we stand by that price no ohhh its going to cost more like some stories i have heard

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best tip for saving money is to let us take care of everything as too many times i see people attempt their own repairs only to stretch the metal which makes the repair difficult and waste money at supercheap on nasty paint ect also let us search for your parts as we pass on the trade buy price

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

To all the oneflare customers out there we have a policy where if you have dull headlights we fix them for free with every job

Question 12

What makes your pricing competitive?

Accepted Answer

When people ask me how can we be half the price and still keep the quality of our work high its simple we are mobile so no overheads we use S.M.A.R.T repair techniques that are better for your car and your pocket and in fact we use more expensive products than the big guys but we use them efficenty

Question 13

How do you normally charge for your service?

Accepted Answer

We offer all forms of payment from EFPOS facility to online transfer we also take cash payment if you prefer  With all our work there's peace of mind knowing a full warranty is in place and we only take payment when our work is inspected and completed to our customers satisfaction

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialists when it comes to colour and difficult repairs doing the jobs the other guys run from. One important factor in our industry is to deliver a repair within a budget and with a majority of our jobs we are half the price of most panel shops

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With 35 years panel and paint experience there isn't much i haven't painted here is a short list general smash work ,new car parts ,new mack volvo trucks ,army camo trucks , trains ,kitchens,boats,bikes ,custom cars , classic cars , the list is endless   TRADE QUALIFIED SPRAYPAINTER ,TECHNICAL REP

ASAP S.M.A.R.T Repairs

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