Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I have professional indemnity and I guarantee my work that I am accurate very rarely make mistakes.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Very long story, but as a teenager I loved business practices at school receiving high marks and through a crazy journey of Managing Restaurants to running my own Retail Shop, moving from Brisbane to Adelaide to Brisbane I finally found my niche in life. Book keeping and working with owners and their businesses and helping their businesses grow.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I love watching my clients grow with their businesses. We both learn different things off each other.

Question 4

What do you like most about your job?

Accepted Answer

I love working with small business and helping them grow and minimise their tax requirements. I prefer to work with many differing businesses as I am always learning new aspects about being in business. You are never to old to learn. I have an eye for numbers and can scan figures quickly like speed reading your favourite novel.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

To run a business you need to keep all the correct information for taxation purposes. You need to know what you can legally claim and what you cannot claim. Each business has differing items they can claim compared to another type of business for example petrol station to a coffee shop have differing expenses they can claim or which is allowable.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What software do I use? MYOB the current one  How long will it take to complete the work?  Depends on the paperwork and how organized the business is. When can you come out? I can come out for 2 hours upto 6hours per day during the school hours as I have a young son.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As I run my own businesses you need to be reliable and trustworthy. Clients give me their bank information as I am trusted to find the information not abuse the system. My name and business is at stake too.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am flexible with my time as it is just me. It is more personal. I am quick, efficient and accurate. I work closely with your accountant. Hire me as you need me, that can be weekly,fortnightly, quarterly. If you hire me  I have a  minimum of two hours only. As I get to know your business I get faster. What business owner doesn't want to save money??

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How often the client needs me to attend the work place, weekly - quarterly. What they need done - BAS preparation, Payroll, Superannuation, Data Entry, Reconciliations, P&L Reporting, End of Year Payment Summaries and Roll overs etc.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be organized have all of your bank statements for the period printed off and ready. Keep all of your receipts together and sort monthly ( sort by credit card, cash etc) Make sure all of your information is legible easy to read and understand so can enter information quickly.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For the first month of doing business, as I get to know how you operate I charge less as each business generally operates differently.

Question 12

What makes your pricing competitive?

Accepted Answer

I can be flexible depending on the hours of work. If you require me only quarterly my charge is higher than if you need me weekly for example.

Question 13

How do you normally charge for your service?

Accepted Answer

I will email a detailed invoice of the work completed to you directly plus I give you 7 days to pay. I do not charge GST as I am under the threshold.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My experience is with the MYOB software over 14 years working with a program makes you very efficient with the work load and finding information. I have an eye for numbers they all need to match up.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been running my own businesses for the past 15 years and prior to that I was in the Management field of Hospitality and Retail for 12 years. I understand what is required from the bottom to the top of running your own business.

Armat Associates

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